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[Support request] There has been a critical error on this website.

Home Forums Support [Support request] There has been a critical error on this website.

Home Forums Support There has been a critical error on this website.

Viewing 6 posts - 16 through 21 (of 21 total)
  • Author
    Posts
  • #2308579
    Samiline

    Background updates are not working as expected
    Security
    Background updates ensure that WordPress can auto-update if a security update is released for the version you are currently using.

    Passed No version control systems were detected.
    Error Your installation of WordPress prompts for FTP credentials to perform updates. (Your site is performing updates over FTP due to file ownership. Talk to your hosting company.)

    Here is one critical error. Is this might be it?

    #2308589
    Samiline

    Styling seems to work on headline block alone but when I placed it to a container it goes back to the error. Is there any chance I could give you an access to the site and check it out?

    #2308599
    Fernando
    Customer Support

    Do you have a staging site where we can do some tests? Or is it okay to test in your live site?

    #2308698
    Samiline

    Yeah. Go ahead. Its okay to test on the live site.

    #2308727
    Samiline

    Hello! I just want to know if you access the site yet? Thanks!

    #2308824
    David
    Staff
    Customer Support

    Can you ask your host to enable debugging, and then trigger the critical error on your site, then ask the host for any error_logs we can then take a look at what is triggering the error. Its sounds like a possible permissions issue on the server.

Viewing 6 posts - 16 through 21 (of 21 total)
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