[Resolved] Theme is not working. "0 error" is coming.

[SANDIP]

Not Yet I get the credit of Purchase refund of $39.95

[Tom]

Credit card refunds can take up to 5 business days for your bank to process.

[David]

Hello Team,

Its weird but I’m having the same problem as Sandip.

The button that should install a site library example states “0 error”.

I have tried to debug the problem and I am not able to see any error in my log file. I have tried to repeat the process from the begining (import theme and activate, import plugin and activate) and i did not find any error in my log file neither.

Any help would be appreciated.

Regards,

[David]

After digging a little bit, I found in the chrome console the following message when entering in a site details:

Mixed Content: The page at ‘https://xxxxx.xx/wp-admin/themes.php?page=generatepress-site-library’ was loaded over HTTPS, but requested an insecure XMLHttpRequest endpoint ‘http://xxxxx.xx/wp-admin/admin-ajax.php’. This request has been blocked; the content must be served over HTTPS.

I think it would be related.

Hope it helps

[David]

Well, it seems that my guessing was correct. After modifying the home and site url to use https and tinker a little bit the wp-config.php (I had a “too many redirects” error in admin area after the change), now the theme / plugin fetch the information correctly.

I hope it will help to someone

David

[Leo]

Glad you figured out 🙂

[MUTHU]

Dear Community, I’m getting 0 Error while Importing Site. Please help me on this to fix it ASAP

[Leo]

Can you please open a new topic for this as this one already has multiple authors?

Please try Tom’s suggestion here which will offer more info for us to debug:
https://generatepress.com/forums/topic/theme-is-not-working-0-error-is-coming/#post-670760

Thanks 🙂

[MUTHU]

Dear Tom,
I’m also facing the same zero error. I tried the above steps to create debug file. Its not working for me. Please help me to fix it ASAP

[David]

Hi there,

the further debugging options:
https://docs.generatepress.com/article/error-codes-importing/#further-debugging

Should provide more information relating to the error.

You can also right click and inspect the site when the error occurs and let us know if there are any errors in the console.

[MUTHU]

Hi Team Generate Press,
Im getting “0 Error” while Importing themes. I have tried all the above steps and it not yet working. Kindly refund me the purchase amount

[Leo]

Can you send in a request through Account Issues here?
https://generatepress.com/contact/

We are happy to process the refund.

Thanks!

[Author]

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