[Support request] The short description appears on the product category page.

[Francisco]

On the product categories page, the short description appears.
It shouldn’t appear in that place, and I can’t find the solution. Please I do not want the short description to appear in that place.
What I can do?

[Ying]

Hi there,

You can go to Customizing > Layout > WooCommerce > Shop and uncheck the Display short description box.

[Francisco]

Hello,

We have tried it and it keeps appearing, it is not solved.

What can we do?
Thank you

[Fernando]

Hi Francisco,

For reference, can you provide the link to where we can observe this issue?

You may use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

[Francisco]

I leave the link and username and password to access my worpres to solve it.
Link to the category page where the short descriptions error appears.
I have also seen that if I mount a product carousel it fails and one product is mounted on top of another
Thank you.

[David]

Hi there,

you don’t have the GP Woocommerce module active on your site ? And the advice Ying provided is only an option if that module is active.

[Francisco]

Hello,

We activated the module and did what ying said and that short description still shows up in the product catalog.

What can we do?

[David]

If it still appearing after you did that, then it means that some other plugin is interfering with that.
I noticed that some of the products HTML is different then Woos default templates eg. the Grid List plugin seems to be adding its own code.

What happens if you disable all plugins except for GP Premium and Woo, and then follow Yings instructions ? Does it go away then? if it does then another plugin is adding it back in

[Francisco]

Hello,

Ok, we have already disabled grid list and the problem has disappeared.

Thank you so much!!

[David]

Might be worth checking with the grid list author, i would expect they have an option in the plugin for displaying that content.

Glad to be of help

[Francisco]

thank you very much for your help,

I just have a little doubt
How can I change the color of the text and background of the offer on the product?

All the best.

[David]

In Customizer > Colors -> Woocommerce –> Products —> Sale Sticker Background / Text

[Francisco]

thank you so much!

Fixed!

[David]

Glad to hear that

[Author]

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