[Support request] Table of Contents Anchor Link Positions

[David]

Console messages are unrelated to the smooth scroll.
Sorry at a bit of loss as its a local issue i can’t really advise further

[Michael]

Hi David,

I’m also at a loss. Could I set scroll-behavior: smooth; somewhere on the main page to see if that does anything?

https://developer.mozilla.org/en-US/docs/Web/CSS/scroll-behavior

[David]

Can you install and test on Chrome browser ?
If that still an issue then i would suggest speaking with your ISP and ask them about their Caches.

[Michael]

Hi David, what should I install on Chrome? I tested on Chrome previously and the smooth scroll also did not function as it should.

[Tom]

So it’s not working on your computer at all, regardless of browser?

When you tried on another computer, it worked?

[Michael]

Hi Tom,

It’s not working on any of my browsers – Firefox, Chrome and Opera are the ones I have installed. It works on my mobile phone though.

[David]

Is you phone on the same network connection as the laptop?
If it isn’t then can you use the phone as a wifi hotspot and connect the laptop and view the site in a private browser. This will help point the issue to the either the laptop or the network.

[Michael]

Hi David, the phones are on the same network unfortunately. I have just tested on Microsoft Edge browser and the scrolling is working properly…. But refuses to work properly for me on Firefox, Chrome and Opera…. Bizarre.

[David]

That sort of points the finger at the browser caches or the URLs being used on those browsers. Can you make sure the URL doesn’t contain any ? strings

[Michael]

Hi David,

The url doesn’t appear to have any ? strings eg:

https://reclaimdesign.org/reclaimed-wood-commissions.html#7

[David]

I am really at a loss as to what this could be. That fact that Edge is working on the device makes it even more peculiar.

[Michael]

Hi David, I’m at a total loss as to what’s happening too, and my research hasn’t turned up anything useful. There aren’t any viruses on my machine (I thought maybe something like that) after running a scan with a couple of apps – MalWareBytes, Windows Defender and Super Anti-Spyware….

[Author]

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