[Support request] Single home page image in page header no longer showing

[Leo]

Access to the dashboard as I would like to have a look from the back-end.

Thanks!

[Michiel]

Just submitted a Contact request including details to log in. Please let me know when you have access.

[Leo]

Your page header is still taking the settings from the metabox here: https://s18.postimg.org/ddft23sah/2017-11-11_1540.png

If you want to use the setting in Dashboard > Page headers, remove everything from the on-page metabox, click save, then there should be a page header drop down menu for you to select the page header you created in Dashboard > Page headers.

More info here: https://docs.generatepress.com/article/page-header-overview/

[Michiel]

The page header from the home page is still using the one not from the dashboard page headers sp from the Metabox. But I do not want to, as long as the link is not working. It first needs to work on the Test page, then I can move forward with the home page. For the test page I created a page header from the Dashboard.
http://www.jeugdkringchrisko.nl/test/
This page is using the Page Header called Home Page

[Tom]

I just replicated your test page settings here using GPP 1.5.2: http://demo.generatepress.com/test/

I wonder if you have a plugin conflicting? You can test by turning them on/off one by one.

[Michiel]

Hi Tom, thanks for the reply and the example.
I can see it is working on your end, so it is hard to find out what is going wrong.
I turned off/on several plugins with no proper result. The image remains not clickable.
However I am hesitant to turn off/on certain plugins as I do not want additional work if my old work is gone.
For now I have a workaround.
Thank you and Leo for all the support, especially in the weekend. Much appreciated.
If someone finds a possible cause I am interested to know, but for now I just do not have the time to take further action on it.

[Tom]

If you get any time, throw your site up in a sub-folder so you can disable plugins at will without affecting your live site. Using a plugin like Duplicator makes it super easy to do 🙂

[Michiel]

Hi Tom, ok. Thanks for the tip. Once things have settled down, I will certainly check it out. Again thanks for all the support!

[Tom]

Sounds good – I’ll be here when you need me 🙂

[Author]

Posts