- This topic has 5 replies, 2 voices, and was last updated 3 years, 2 months ago by Tom.
January 23, 2018 at 6:28 pm #478450Jon
I have been working with sections for a while. I went into the page editor to edit a section, and the section is not there on the editor. “Use Sections” is enabled, but the previously defined sections are gone.
When the “Use Sections” is toggled off, the code for the page appears. When the “Use Sections” is toggled back on, the sections still do not appear. Interesting to note that when the “Use Sections” is toggled off, the code & text appear for the page but the settings that affect the styling (background color, text color, etc) are gone.
I was working on the site this afternoon, uploading images, changing content, etc. No new plug-ins were installed. Tonight I logged in as admin to continue work, but the sections disappeared.
I have signed off, signed back in with a different browser, disabled nearly all plug-ins, but nothing seems to work. This previous ticket: https://generatepress.com/forums/topic/sections-disappeared-sections-missing-update-did-not-fix/ comes close to describing the same problem, but I could see no resolution on the ticket.
GP Premium: 1.5.6GeneratePress 2.0.2GP Premium 1.5.6January 23, 2018 at 11:20 pm #478559TomLead DeveloperLead Developer
Sounds super strange – any chance you can send me temporary admin login details?: https://generatepress.com/contact/
Thanks!January 24, 2018 at 5:23 am #478762Jon
Thank you very much.
I sent the creds and the log-in details via e-mail to Support@GeneratePress.com.
JonJanuary 24, 2018 at 6:50 am #478906Jon
I just sent a second e-mail containing screen shots of the Edit Page for the “Home” page. One screen shot is with sections present, the other where they are missing.
Hope this helps.January 25, 2018 at 2:42 pm #480012Jon
On top of page, under “Screen Options” are two boxes. One says “Sections”, the other “Use Sections”. Both need to be checked.
But here’s the gotcha. Checking the boxes may not cause the sections to automatically appear. Check both boxes, get out of the page, then reload the page in the editor again. The boxes should be checked when the page loads in the editor.
I have no idea how the boxes got unchecked in screen options, or why there are even two boxes for Sections. But that resolved the problem.January 25, 2018 at 5:46 pm #480080
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