- This topic has 26 replies, 4 voices, and was last updated 1 year, 8 months ago by Leo.
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August 4, 2022 at 12:00 pm #2303574LeoStaffCustomer Support
David’s answer here is still the best answer we can provide:
https://generatepress.com/forums/topic/review-stars-on-generatepress-theme-cutting-a-bit/#post-2275849Were you able to check with WooCommerce’ support team to see if they are able to help?
We checked with Elementor team and they were telling those are coming from GP Premium and it could to be some issue there
Elementor’s support team says this a lot – it generally means they have no idea what the issue is.
August 4, 2022 at 12:43 pm #2303599GeneratePressUserHey Leo,
Are u facing that same issue on using elementor on ur website where u have GP Premium? Pls can u confirm that.
Elementor team just gave a custom css but that is a weird fix and not that accurate alignment. Pls just confirm me that so that we can check more on our end and also talk with Woocommerce team later.
August 4, 2022 at 2:19 pm #2303665LeoStaffCustomer SupportAre u facing that same issue on using elementor on ur website where u have GP Premium?
No – I cannot replicate this issue on my install with both Elementor and GP Premium activated:
https://www.screencast.com/t/A4M38Os9August 4, 2022 at 5:34 pm #2303745GeneratePressUserHey Leo,
Pls check being logged out from safari, coz the issue only comes on safari and not on other browsers.
August 4, 2022 at 6:31 pm #2303758Fernando Customer SupportHello there,
I tried replicating the issue on my test site on safari, logged out, and I can’t replicate the issue: https://share.getcloudapp.com/eDuX4Zkm
Can you try deactivating Breeze and Cloudflare as well to test?
If that doesn’t work, try this CSS:
.woocommerce ul.products li.product .star-rating { font-size: .9em; }
August 4, 2022 at 6:45 pm #2303761GeneratePressUserHey Fernando,
It’s really weird, we recently just moved our hosting too, even on diff host that same issue is there.
August 4, 2022 at 8:36 pm #2303793Fernando Customer SupportWith this link, the issue is not replicable in safari, logged out.
The stars are appearing as expected: https://share.getcloudapp.com/NQulPnE1
Are you also experiencing the issue from this link?
August 5, 2022 at 10:28 am #2304565GeneratePressUserHey Fernando,
This is really weird, I didn’t do anything and it seems now that issue is gone, crazy, maybe some plugin update fixed, but right now its looking normal without being cut also I didn’t use any CSS, did you put any css or its working without it?
August 5, 2022 at 10:31 am #2304567GeneratePressUserHey Fernando,
I guess now its back, it seems its something to do with Wp Rocket CSS optimisation issue.
August 5, 2022 at 11:07 am #2304587GeneratePressUserHey Fernando,
Ok even on disabling the CSS option of Wp Rocket it seems to be there, can you once now login and check and let me know.
August 5, 2022 at 11:13 am #2304598GeneratePressUserHey Fernando,
Ok, after adding the CSS which you gave it seems to be showing now proper, not sure what conflicted it, as on ur end you are not facing it while even on moving our hosting and disabling plugin that is still showing up. Even on our another website where we don’t have Elementor and just generatepress page the star issue is there. You can see the link in private box.
August 6, 2022 at 12:32 pm #2305335LeoStaffCustomer SupportEven on our another website where we don’t have Elementor and just generatepress page the star issue is there.
Have you tested with all plugins disabled except WooCommerce and GP Premium?
We really haven’t had any other reports on this so I still feel like it’s something specific to your environment.
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