[Support request] Question about Vinyasa theme settings.

Home Forums Support Question about Vinyasa theme settings.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1382452
    Raj

    Hello, i’m a subscriber and just starting using the Vinyasa theme.
    I’m having trouble figuring out two issues:

    1) there seems to be a lot of empty space at the bottom of my pages (under the footer/copyright area) I think some extra block is activated–but, I can’t seem to find/figure this out!

    2) when my site with the theme is tested on mobile; i’m unable to get the menu to open up. Essentially, the menu does not work on phone and iPad.

    Thanks,
    Raj

    #1382528
    Leo
    Staff
    Customer Support

    Hi there,

    1 & 2: Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #1383223
    Raj

    leo, i attempted the Plugin elimination. No luck on the matter. when, i’m in the “customize” panel of the WP for GP, the’re are no gaps at the bottom, and when i try to see now the menu would look in mobile: it shows correctly.

    but, after it’s been saved and published…
    that’s when the issues cited above appear.

    thanks

    #1383299
    Leo
    Staff
    Customer Support

    Can you leave all plugins disabled and let me have a look?

    #1383425
    Raj

    leo, i just disabled all the plugins and attempted to load them again, one by one.

    this time: success. It looks like there was a conflict w/ Autoptimze. So, within that plugin i activated the following option:
    “Add try-catch wrapping?
    If your scripts break because of a JS-error, you might want to try this.”

    this did resolve the issue.

    i’ll keep an eye on this to see if the issue opens up again. ‘Till then, thanks.

    #1383445
    Leo
    Staff
    Customer Support
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.