[Resolved] Problems with line-break in header

[Wilfried Woerdemann]

After the last update (GP-Premium? GeneratePress?) the line break in header is broken. The letters slide over each other.
Sorry, my English is bad, Google Translator only helps a little.

Greetings, wlw2014gp

[Leo]

Hi there,

Can you try clearing browser cache and caching plugin if you are using one?

If this doesn’t work any chance you can link us to the site?

Thanks!

[Wilfried Woerdemann]

Hi,

seems the error is not the cache. If I have long headlines it wouldn’t appear a second line so all letters are crumbeld together.

See here an example on my site:

http://www.schlossmuseum.de/naechste-sonntagsfuehrung-im-schlossmuseum-jever-bereits-am-samtag-19-08-2017/

What could I do now?

Thanks for helping.

wlw2014gp

[Leo]

You have line height set to 0 in Customizer > Typography > Headings > H1

[Wilfried Woerdemann]

With line height 1,5 em the problem is still there.

[Leo]

Can you try clearing caching plugin?

I still see this:

h1 {
    font-family: "Roboto", sans-serif;
    line-height: 0em;
}

Or did you add that?

[Wilfried Woerdemann]

In Customizer > Typography > Headings > H1 I dont’t have the possibility to change the line height. Only for H4 I can change the line heigt. Could it be that this might be an error in the customizer?

Thanks for helping.

Wlw2014gp

[Leo]

Yeah that doesn’t sounds right.

So only H4 has a line height slider? If so can you try #1 on this page?
https://docs.generatepress.com/article/debugging-tips/

Can you also disable the caching plugin for now? Thanks!

[Wilfried Woerdemann]

I don’t have this problem with other GP Installations. Could it be a problem with another plugin, but deactivate/activate the other plugins doesn’t help. I will try the other debugging-tips.

Thanks for now.

wlw2014gp

[Leo]

I see one console error which is from a plugin product catalog. I assume you deactivated that as well but it didn’t help?

[Wilfried Woerdemann]

No I have delete this plugin “product catalog”, but it didn’t help. The cache plugin is still deactivated.

[Leo]

So sliders don’t show if you disable all other plugins?

If so can you send us access through Account Issue here? https://generatepress.com/contact/

[Wilfried Woerdemann]

I have sent the data now. Thanks!

[Leo]

Just making sure you’ve tried deactivating all non-GP plugins?

[Wilfried Woerdemann]

As is it like an operation “at the open heart” I deactivated one plugin after another, only one by one, because otherwise the website wouldn’t work. So, do you understand? I didn’t deactivevated all plugins all at once.

Any Idea? What shall I do now?

wlw2014gp

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