[Support request] Primary Navigation not showing

[Kevin]

No, it did not. Although I thought I would try this I went to my “live site’ at WP Engine. I went to the staging area in admin and clicked the “Copy site from LIVE to STAGING” This overwrote my existing staging site and now so far it is working.

[Tom]

Strange – let me know if it happens again.

[Kevin]

This is interesting, it is back to not showing the navigation. WP Engine cannot seem to figure this out. It is just happening on the staging server.

[Tom]

I’m not even sure what kind of caching (I’m pretty sure that’s what’s happening) could do that. There’s nothing special about how the navigation is implemented – it’s simply hooked into after the header: https://github.com/tomusborne/generatepress/blob/2.0.2/inc/structure/navigation.php

Perhaps their caching is preventing this function from returning the correct value?: https://github.com/tomusborne/generatepress/blob/2.0.2/inc/theme-functions.php#L252-L263

I’m afraid I’m not sure what else could be going on – we’ve never had anyone else have a similar issue.

[Kevin]

I seem to have it working somewhat. What can I look for to get the Navigation Location Left/Right Sidebar working?

[Tom]

Simply adjusting the option in Customize > Layout > Primary Navigation isn’t working?

[Kevin]

No

[Tom]

Unfortunately there just seems to be something going on with your server cache which is preventing changes from being visible.

You could try turning off CSS caching in Customize > General, but I don’t believe that’s the issue.

These are issues we haven’t run into with anyone else, which definitely points to something within your hosting environment we haven’t run into before.

[Kevin]

I believe I am also having this issue. I may have some information on how it happened, but not why.

Within the theme customization page, under ‘Layout’, I had my ‘Primary Navigation’ settings all set up with a logo. Then, under ‘Site Identity’, I clicked and un-clicked the ‘hide site title’ checkbox. At this time, I lost my main navigation and the logo. I am now unable to recover it.

Any ideas? Thanks.

[Leo]

Hi Kevin,

Hard for us to tell without seeing the site.

Can you open a new topic and link us to the site?

Thanks!

[Author]

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