- This topic has 18 replies, 3 voices, and was last updated 4 years, 4 months ago by Tom.
July 9, 2016 at 12:33 am #207731Garth Dryland
I came across a potential bug today. I have tested it on Microsoft edge, Firefox and Chrome.
On Firefox and Chrome when you make a GP page 1025px the site acts like its in mobile view.
I realise this is a typical @media break point however I wouldn’t expect this to happen unless that break point has CSS corresponding to it and in these two cases I don’t believe it does. I know my site doesn’t and based on what your site does format wise, I don’t believe it does either.
When you use something like responsivepx.com it makes it easy to see. Just disable show scrollbar.
Keen to hear if there’s a fix for this.
CheersJuly 9, 2016 at 9:50 am #207784TomLead DeveloperLead Developer
Also, if you open the Inspect element tool in Chrome, and resize your browser down to 1025px, it looks good to me?
Maybe I’m misunderstanding?
Let me know 🙂July 9, 2016 at 2:25 pm #207849Garth Dryland
I don’t see the issue from the chrome inspect element tool however I do see it from the chrome browser (firefox) as shown here.
I just sent screenshots of your site as the add-ons page provides a good example of what i mean.
CheersJuly 9, 2016 at 2:32 pm #207850TomLead DeveloperLead Developer
That’s so weird, here’s what I get with the same settings: http://screencast.com/t/3ZujXtbEQ
That add to cart button needs some work, but I’m definitely not getting the same results as you in any of my browsers.
Maybe someone else can give it a try if they’re reading this..July 9, 2016 at 7:07 pm #207866Garth Dryland
Just in case others test this;
I just tried testing on my Android 10.1 note (2014) tablet and I don’t get the issue on that device.
I also tried on my old Toshiba L500 laptop (which I now use as a media server) and no problem there either. I upgraded this device from Windows 7 Pro to Win 10 Professional.
I seem to only have the problem on my ASUS N550JK laptop. This device has been upgraded from Windows 8.1 Home to Windows 10 Home.
I also tried on my wife N55JK and while it still has the problem directly via browser it doesn’t when running site through responsivepx.com whereas my N550JK does.
Suggestions welcomedJuly 9, 2016 at 11:43 pm #207875Bishop
I”m seeing what Tom is seeing. Everything seems to be normal.
Looks like the add to cart button is fixed as well.July 9, 2016 at 11:52 pm #207879TomLead DeveloperLead Developer
I wonder if it has something to do with resolution?
Super strange, from a coding stand point I don’t see how it’s possible.
I’m not getting it at all on my desktop on either of my 3 screens.
My wife also isn’t getting it on her ASUS laptop.July 10, 2016 at 12:12 am #207890Garth Dryland
I suspect its some sort of bug. Its possible there’s a video driver issue or something like that. ASUS is potentially lagging in this area post Windows 10 release.
PS the Add to Cart tweak looks good TomJuly 10, 2016 at 1:46 am #207906Garth Dryland
Somehow missed your reply earlier.
I tried resolutions a few hours ago. After I got your email though I got to thinking that I changed the chrome default zoom size to 125% given its viewport looks smaller than that of the Edge and Firefox so I went and reduced it back to default 100% and bingo, problem gone. As for Firefox its still doing it.
Interested to know if your (and others) devices have this chrome issue with zoom size of 125%, if you get a moment.
Chrome is by far the most widely used browser so glad to sort it on chrome.
This revelation has also resolved two other issues I hadn’t yet raised because I had a feeling they may be connected though I wasn’t sure and I tore apart all my new css over the last 2 days trying to nut this out. Its a relief to find out my CSS isn’t the reason. Phew 🙂July 10, 2016 at 9:30 am #207946TomLead DeveloperLead DeveloperJuly 10, 2016 at 3:35 pm #208047Garth Dryland
Awesome. A fix would be fantastic.
I set Chrome to 125% zoom on my media server after my last message and I could recreate this problem.
I still have no idea as to why Firefox does this though. Hopefully something comes to light.
CheersJuly 10, 2016 at 3:38 pm #208048TomLead DeveloperLead DeveloperJuly 10, 2016 at 5:51 pm #208084Garth Dryland
This morning I stumbled on something similar happening with Firefox as in Chrome, by accident.
On my Win 10 ASUS I have a setting in Start/Settings/System/Display which alters the size of text and apps etc. I had set this to 150% after finding out it sorted my issue with Chrome. This morning I discovered it also impacted Firefox. So I went through the process of changing this and testing running through various browser zoom percentages and the issue occurred at various percentages.
For example with a display magnification of 125% (STD on my ASUS) I have an issue with Firefox at the browser percentage of 100% however if I set the ASUS display setting to 150% zoom Firefox displays the sites correctly with browser zoom of 100%. There are numerous variations of this happening depending on the display zoom and browser zoom (On my HD ASUS I can zoom the display between 100-175%, with 125% being both the recommended and the optimal user experience). It also appears a restart between computer display zoom settings is required for the result to be replicated.
CheersJuly 11, 2016 at 12:05 am #208175TomLead DeveloperLead Developer
Super strange, you’re basically seeing a bug with CSS media queries, used on tons of sites.
I have a couple ideas to try to fix it, I’ll play around with them for the next version.July 11, 2016 at 1:21 am #208195Garth Dryland
A solution to it would be great. Its really annoying me. I keep swapping zoom ratios between what I like to use and what I need to use to avoid having the problem.
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