- This topic has 20 replies, 2 voices, and was last updated 5 years, 12 months ago by Tom.
November 27, 2017 at 6:53 am #435713Leon
I’ve encountered some problem with posts archive page posts featured image width and height. I’ve checked your doc: https://docs.generatepress.com/article/adjusting-the-featured-images/ and tried all 3 ways. But still the problem is not solved.
Before, i set it to 200px by 200px, crop. Now it’s showing like this: https://interpreterdatabase.com/interpreter-community
Could you advise me how I could solve it please?
LeonNovember 27, 2017 at 6:54 am #435714Leon
I think it happened after I upgrade GPP a few days ago.November 27, 2017 at 8:36 am #435831TomLead DeveloperLead Developer
Hi there,November 27, 2017 at 8:39 am #435844Leon
I tried that. Didn’t work. Weird.
LeonNovember 27, 2017 at 8:46 am #435855TomLead DeveloperLead Developer
Did you find any items matching those names in the Cron manager?November 27, 2017 at 8:49 am #435869Leon
Yes. Only one and I manually ran it. The cron was successfully done. But features image size was not changedNovember 27, 2017 at 9:09 am #435895TomLead DeveloperLead Developer
Ah, it looks like the images are smaller than the destination size.
The new resizer doesn’t support upscaling. It’s not great practice, and it ruins image quality.
Try uploading larger images, then it should work 🙂November 27, 2017 at 9:21 am #435912Leon
Actually the images are all larger than 200*200 if you click any if those posts you can see that…
LeonNovember 27, 2017 at 12:29 pm #436151TomLead DeveloperLead Developer
Strange – it seems some of the images are working, and some aren’t.
Can you try re-uploading the featured images that aren’t working, but removing any special characters from the names?November 30, 2017 at 8:00 am #438850Leon
A new user posted a new post on my website today, but it looks like the problem is still there. Looks like for archive posts, the thumbnail doesn’t crop, it just scale aspect ratio even though I’ve set it to 200*200 from customizer.
I’ve heard of a plugin called Regenerate Thumbnail. Not sure if I need to give that a try? I’m just worried that the plugin will affect my other post type thumbnail though.
LeonNovember 30, 2017 at 12:41 pm #439044TomLead DeveloperLead Developer
The image seems to have special characters in it still. Have you tried re-uploading one of the images with only English characters?December 1, 2017 at 1:38 am #439343Leon
Yes Tom. I did try. But nothing changed. I just upgraded to wordpress 4.9.1 as well. Wont work…December 1, 2017 at 9:44 am #439613TomLead DeveloperLead Developer
Is there anything in your error_log file?
Can you try the cron manager once more now that you have a test featured image up?December 1, 2017 at 8:20 pm #439848Leon
I have manually done the cron job again. Won’t work. I’m running out of ideas.
Just wonder if you could login to my webiste using admin details and have a look at it for me? (I don’t mean to be greedy. If it’s not within your support scope, it’s perfectly fine. I might as well put this aside for a short while and come back later for this issue.)
LeonDecember 1, 2017 at 11:59 pm #439891TomLead DeveloperLead Developer
Any chance you can throw up a staging site so I can play with some code without affecting the live site?
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