[Support request] Perfect in editor, not in browser

Home Forums Support [Support request] Perfect in editor, not in browser

Home Forums Support Perfect in editor, not in browser

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  • #615637
    Alex

    Hi and help!
    I’ve built my site with GP and it’s been working brilliantly. I’ve just loked at the site this evening and in editor it’s still perfect but in various browsers some of the style has been lost.

    I’ve just switched over a different site I manage to GP (it’s so much better) and the timing seems to be uncanny. Is it linked to me using the license key twice?

    Any help would be really appreciated. URL submitted with this form.

    Thank you
    Alex

    GeneratePress 2.1.3
    #615644
    Leo
    Staff
    Customer Support

    Hi there,

    I believe the parts that aren’t working correctly are generated with Elementor.

    If that’s the case then you’d have to check with their support.

    I’d start from clearing or disabling your caching plugin first to test though.

    Let me know if this helps 🙂

    #615650
    Alex

    That’s why GP and you guys are brilliant. You guide idiots like me to the simnple answers. Cache enabler deactivated, site back to brilliant (well I like it) again.

    Thank you so much!

    Whilst on the topic, can you recommend a Cache enabler type plugin that genuinley helps site loading times?

    Thank you again!

    #615752
    Leo
    Staff
    Customer Support

    The load time of your site hugely depends on your host and how well the plugins are coded.

    Here are our tips: https://generatepress.com/fastest-wordpress-theme/

Viewing 4 posts - 1 through 4 (of 4 total)
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