[Support request] Page Options Missing?

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Home Forums Support Page Options Missing?

  • This topic has 23 replies, 2 voices, and was last updated 1 month ago by Leo.
Viewing 15 posts - 1 through 15 (of 24 total)
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  • #2280695
    Lee

    Hello there,

    I’ve just started building a new website using wordpress/generate press. I already use Generate Press on a different website so am fundamentally familiar with it.

    However, the Layout option seems to missing from my page editor in the new site? I need to locate it as I want to hide the page title.

    Can you help me with this?

    #2280721
    Leo
    Staff
    Customer Support

    Hi there,

    Can you take a look at the second gif here and see if it’s the issue?
    https://docs.generatepress.com/article/layout-metabox-overview/#where-is-it

    #2280754
    Lee

    Hi there,

    In my options settings, I don’t have “Options” as shown in the second gif. I have “Preferences”.

    In it, I have detected Panels and it says that Layout is turned on.

    #2280757
    Lee

    Strangely, after just rebooting I can no longer find an “options” or a “preferences”.

    The options in the second gif only display “view”, “editor”, “plugins” “tools”.

    #2280764
    Leo
    Staff
    Customer Support

    Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?

    Let me know 🙂

    #2280772
    Lee

    Yup, I’ve only installed Yoast so far and have just deactivated and deleted it. Nothing has changed yet though.

    #2280776
    Lee

    Actually there were also a few Siteground plugins. I’ve also deactivated them too. The only plugin I have right now is the GP Premium.

    #2280777
    Lee

    OK, I now have access to layout but when selecting disable “content title” or “header”, nothing changes.

    #2280781
    Leo
    Staff
    Customer Support

    Strange – I see the header is disabled but the content title is still there.

    Any caching plugins or server caching/optimization?

    #2280788
    Lee

    No other plugins other than GP premium. I’m not really sure about server cashing/optimisation but I’m using the same host (siteground) as another website that I also use Generate Press on with no other problems.

    #2280790
    Lee

    The Purge Cache option has also now gone missing.

    #2280797
    Leo
    Staff
    Customer Support

    Can you provide the dashboard access for me to take a look?

    Please leave all plugins disabled except GP premium.

    #2280798
    Lee

    OK, I’ve got the Purge Cache back by activating the SiteGround plugins.

    I still can’t manage to hide the individual page titles though.

    #2280801
    Leo
    Staff
    Customer Support

    Make sure you see my reply above as we reply at the same time:
    https://generatepress.com/forums/topic/page-options-missing/#post-2280797

    You can use the private info field to provide the login info:

    #2280806
    Lee

    Yes, so you need my login details?

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