[Resolved] Page Layout Controls Not Available

[David]

Using GP Premium/GB Pro, just built out a new site, this one with a child theme. Used the GP download for the child theme starter file. I no longer have access to the Page Layout controls (Sidebar Layout, Footer Widgets, Content Container and Disable Elements) when editing a page. Had no issue with this on other sites without a child theme. Was this caused by using a child theme? If so, how do I correct this? All of the GP modules are activated.

[Fernando]

Hi David,

The Child theme shouldn’t be causing that.

Can you go to Appearance > GeneratePress and see if the modules are disabled?

[David]

Hi Fernando – I agree the child theme shouldn’t have caused it… All of the GP modules are active.

I’ve disabled LiteSpeed cache, Perfmatters, Slim SEO. Do you want me to set a user profile and pass creds along? If so, let me know the access level needed.

[Fernando]

Yes, can you share admin login credentials so we can take a closer look?

Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

[David]

Info provided.

[Fernando]

Can you share the login link as well?

[David]

yup – it’s included.

[Fernando]

Thank you!

I tried logging in and opening a page on edit, and I was able to see the settings: https://share.getcloudapp.com/OAuoJ9x7

Are you experiencing this issue on a specific page?

[David]

I just checked landing and new-here – same problem

[David]

I just found the problem – for whatever reason, the layout tab is on the bottom of the screen – I’m accustomed to it on the lower right….

[David]

Here’s a shot of the normal layout on demo1.webhost4churches.online – https://prnt.sc/gQAEOCotv-5H

Here’s a shot of the normal layout on dev.webhost4churches.online – https://prnt.sc/wB4KQ6panxCE

[David]

Here’s a shot of the dev site – the layout and LiteSpeed Options are available – but only after scrolling to the bottom of the page. How do I get these tab back inside the editor frame where they started out?

[David]

This is the shot on the landing page – https://prnt.sc/nY7dCN0KQR6L

[Fernando]

I see. Click the arrows until it goes to your preferred location. These ones: https://share.getcloudapp.com/GGu7rn27

[David]

This is some kind of strange behavior that I’ve never seen in over 25 years of software development. https://prnt.sc/ibNPohDnzQDg

[Author]

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