Archived topic
Page Layout Controls Not Available
17 replies · Started by David on March 20, 2023
Using GP Premium/GB Pro, just built out a new site, this one with a child theme. Used the GP download for the child theme starter file. I no longer have access to the Page Layout controls (Sidebar Layout, Footer Widgets, Content Container and Disable Elements) when editing a page. Had no issue with this on other sites without a child theme. Was this caused by using a child theme? If so, how do I correct this? All of the GP modules are activated.
Hi David,
The Child theme shouldn't be causing that.
Can you go to Appearance > GeneratePress and see if the modules are disabled?
Hi Fernando - I agree the child theme shouldn't have caused it... All of the GP modules are active.
I've disabled LiteSpeed cache, Perfmatters, Slim SEO. Do you want me to set a user profile and pass creds along? If so, let me know the access level needed.
Yes, can you share admin login credentials so we can take a closer look?
Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information
Info provided.
Can you share the login link as well?
yup - it's included.
Thank you!
I tried logging in and opening a page on edit, and I was able to see the settings: https://share.getcloudapp.com/OAuoJ9x7
Are you experiencing this issue on a specific page?
I just checked landing and new-here - same problem
I just found the problem - for whatever reason, the layout tab is on the bottom of the screen - I'm accustomed to it on the lower right....
Here's a shot of the normal layout on demo1.webhost4churches.online - https://prnt.sc/gQAEOCotv-5H
Here's a shot of the normal layout on dev.webhost4churches.online - https://prnt.sc/wB4KQ6panxCE
Here's a shot of the dev site - the layout and LiteSpeed Options are available - but only after scrolling to the bottom of the page. How do I get these tab back inside the editor frame where they started out?
This is the shot on the landing page - https://prnt.sc/nY7dCN0KQR6L
I see. Click the arrows until it goes to your preferred location. These ones: https://share.getcloudapp.com/GGu7rn27
This is some kind of strange behavior that I've never seen in over 25 years of software development. https://prnt.sc/ibNPohDnzQDg
