- This topic has 37 replies, 2 voices, and was last updated 3 years, 5 months ago by
.
-
Posts
-
Ha ha, I already knew that. But that video does not show the whole story.
That video does show what happens when each of the three are selected Hover, Click – Arrow, and Click – Menu Item. It is missing and this is where I am having the problem. You can see this on my site now. Are you trying to help me?
Customer Support
I’m really trying to help here.
So is the navigation dropdown option in the customizer set to Click – Arrow right now?
I’m happy to check for you if you can provide login access.
Yes! Go see how it works, please. Both on Desktop and Mobile.
Ok. So now it looks like there might be some sort of a plugin conflict.
Can you disable all plugins except GP Premium to test?
Thanks for your patience.
Let me know 🙂
I already tried this. I will try again.
If that doesn’t solve the issue, can you provide the login access (with all other plugins disabled) and let us take a look?
Yes, I am making a full backup, testing plugin conflicts, a movie, and then I will send you access. In about 5 more minutes.
Here is the short movie.
Thanks for the video.
Is the video recorded with all plugins and custom functions disabled?
We will really need to do that in order to debug a weird issue like this.
I’ve created a test site with Click – Arrow for you to test how it should work normally:
https://wordpress-202309-991531.cloudwaysapps.com/I already know how it works normally. I’ve been using GeneratePress for awhile now.
OKay all plugins disabled except UpDraftPlus Pro and WordFence Pro.
Same problems as shown in video.
Please login in and see what you can do.
Please do not undo the two plugins above.
I think it is one of the Elements I have.
I’m not able to login because of this:
https://www.screencast.com/t/28MrcYPPPkuI think it is one of the Elements I have.
You can test that easily by disabling the Elements module:
https://docs.generatepress.com/article/installing-gp-premium/#activate-your-modules
- The topic ‘Mobile Menu not working’ is closed to new replies.