Mobile Menu not working

Hi there,

Any chance you can link us to the site in question?

You can use the private information field.

Let me know :)

Yes, Leo.

Thank you for answering so quickly.

Hi,

I tried on Chrome and Safari and it does not working correctly. With screen size less than 768, when I click on a (first level menu item) it shows the submenu but it also goes straight to the webpage with out allowing the choose a submenu item.

Any ideas.

Can you make sure the parent menu items are done like this?
https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#custom-link

Not good, Leo. If I wanted that I would have done it before bothering you.

If you do want that menu to link somewhere, then the only solution is to use Click - Arrow instead of Click - Menu Item here:
https://docs.generatepress.com/article/navigation-dropdown/

This Mobile Menu here:

I used this method here:
https://docs.generatepress.com/article/using-a-different-menu-on-mobile/

Does not seem to work so I just want to use the Primary menu and not Mobile Menu.

Thank You.

Unfortunately we don't have a separate Navigation Dropdown option for desktop and mobile.

Can you try setting it to Click - Arrow first and see if everything works better?

I of course already tried all three options before discussing with you, Leo.

So what is the issue with Click - Arrow?

what click arrow?

I'm referring to the option in the customizer.

So when you set the Navigation dropdown option to Click - Arrow, what is the issue there?

As I said I already tried all three options and the same result.

They shouldn't result in the same thing.

You can see how they are supposed to work here:
https://youtu.be/AgcCmqizaKg?t=564

Is it currently set to Click - Arrow?