[Resolved] Mobile Menu not working

Home Forums Support [Resolved] Mobile Menu not working

Home Forums Support Mobile Menu not working

Viewing 15 posts - 1 through 15 (of 38 total)
  • Author
    Posts
  • #1537870
    David

    Hi, I used this code here to get a different mobile menu than by using the primary menu on mobile.
    I like this method because I can keep my primary menu small on desktop and change the mobile menu when on mobile.

    I used this method here:
    https://docs.generatepress.com/article/using-a-different-menu-on-mobile/

    It works great except for the fact that when I click on a first level menu item it immediately goes to the webpage instead of displaying the second level drop down submenu.

    #1537875
    Leo
    Staff
    Customer Support

    Hi there,

    Any chance you can link us to the site in question?

    You can use the private information field.

    Let me know 🙂

    #1537877
    David

    Yes, Leo.

    Thank you for answering so quickly.

    #1538285
    David

    Hi,

    I tried on Chrome and Safari and it does not working correctly. With screen size less than 768, when I click on a (first level menu item) it shows the submenu but it also goes straight to the webpage with out allowing the choose a submenu item.

    Any ideas.

    #1538287
    Leo
    Staff
    Customer Support

    Can you make sure the parent menu items are done like this?
    https://docs.generatepress.com/article/using-the-wordpress-menu-builder/#custom-link

    #1538394
    David

    Not good, Leo. If I wanted that I would have done it before bothering you.

    #1538404
    Leo
    Staff
    Customer Support

    If you do want that menu to link somewhere, then the only solution is to use Click – Arrow instead of Click – Menu Item here:
    https://docs.generatepress.com/article/navigation-dropdown/

    #1538410
    David

    This Mobile Menu here:

    I used this method here:
    https://docs.generatepress.com/article/using-a-different-menu-on-mobile/

    Does not seem to work so I just want to use the Primary menu and not Mobile Menu.

    Thank You.

    #1538411
    Leo
    Staff
    Customer Support

    Unfortunately we don’t have a separate Navigation Dropdown option for desktop and mobile.

    Can you try setting it to Click – Arrow first and see if everything works better?

    #1538412
    David

    I of course already tried all three options before discussing with you, Leo.

    #1538415
    Leo
    Staff
    Customer Support

    So what is the issue with Click – Arrow?

    #1538417
    David

    what click arrow?

    #1538420
    Leo
    Staff
    Customer Support

    I’m referring to the option in the customizer.

    So when you set the Navigation dropdown option to Click – Arrow, what is the issue there?

    #1538421
    David

    As I said I already tried all three options and the same result.

    #1538425
    Leo
    Staff
    Customer Support

    They shouldn’t result in the same thing.

    You can see how they are supposed to work here:

    Is it currently set to Click – Arrow?

Viewing 15 posts - 1 through 15 (of 38 total)
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