- This topic has 8 replies, 2 voices, and was last updated 1 year ago by
Leo.
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AuthorPosts
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January 24, 2020 at 9:16 am #1142813
Kris
Good Morning,
My mobile (set to Off Canvas Panel) menu is not working. When you tap it, the menu does not initiate/appear.
I tried without success on Safari and Bing. ON my phone and my husband’s phone. Both Apple.
Recently have added social media icons (using Lightweight Social Icons Plugin) and the social media icons to the Top Bar (using the same plugin). I have seen the mobile menu and top bar working with these additions, but these is the only recent changes I can think of. (Not sure if this info is helpful or not)
I love Generate Press because I can create a website without knowing code/being too technical (i.e I cannot read the code).
Don’t know where to start with this one, any suggestions would be appreciated!
Thanks,
KrisThanks,
KrisJanuary 24, 2020 at 9:47 am #1142847Leo
StaffCustomer SupportHi there,
Any chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Let me know π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 24, 2020 at 9:57 am #1142862Kris
Magical. That worked. Now what? My site doesn’t look so good now π
January 24, 2020 at 10:02 am #1142874Leo
StaffCustomer SupportRe-activate the plugins one by one until you find the one that’s causing the problem.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 24, 2020 at 10:16 am #1142891Kris
Found it! Plugin called W3 Total Cache. I have every other one activated and when I add this one, it breaks. Thank you! I now know how to troubleshoot issues like this next time.
I am assuming I will have to reach out to that Plugin developer (assuming that is not you guys).
Thanks Leo, you guys are always so helpful when I need it.
Kris
January 24, 2020 at 10:18 am #1142893Kris
Maybe I don’t need that plugin, can’t remember why I added it in the first place…
January 24, 2020 at 10:24 am #1142898Leo
StaffCustomer SupportTry turning off Combined javascript files (or something along those lines) setting in WP Rocket.
Caching plugin is definitely not required – we aren’t using one in this site.
This is what we are doing for optimization:
https://generatepress.com/fastest-wordpress-theme/Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/January 24, 2020 at 10:42 am #1142915Kris
Thank you, I will leave that plugin behind and take a closer look at his link and your setting recommendation π
January 24, 2020 at 10:42 am #1142916Leo
StaffCustomer SupportNo problem π
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/ -
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