[Support request] “mobile header” menu does not work on mobile

[gidon]

I have recently added a “mobile header” since I did it my menu is not displaying on the mobile ver of the site. instead when you press the menu icon you either get a full white screen of a black screen.
my site : https://soscomp.co.il
thanks

[David]

Hi there,

i do not see the Mobile Header on your site – can you re-enable it?

[gidon]

yes i closed it, i will open it now !
but i cant leave it on for long
thanks

[Fernando]

Hi Gidon,

I can see the issue now.

There might be a plugin conflict. To check, as a first course of debugging, can you try #1 here?: https://docs.generatepress.com/article/debugging-tips/

It would be good to take a backup of your site before doing so.

Kindly let us know how it goes.

[gidon]

hi

I disabled all plugins and enabled debug mode.
this is an error I get when go into the widget area!

Notice: wp_enqueue_script() “wp-editor” script should not be enqueued together with the new widgets editor (wp-edit-widgets or wp-customize-widgets) in /home/soscompc/public_html/wp-includes/functions.php on line 5831

still the same problem

after this problems i test it with MI mobile browser on my phone, and when i do pinch to zoom i see the menu flash in and out fast, so it is there just under something..

thanks

[Fernando]

Are you using any custom code?

Can you try temporarily removing them if so?

Kindly let us know.

[gidon]

I started my web site from the beginning and found the problem.
when I add a sub category for the main menu it start doing this problem
any suggestions?

[David]

Can you re-enable the Mobile header so i can see the error ?

[gidon]

hi
Mobile header is enabled but i removed the sub menus so you cant see the problem
my site is semi oppressional so i don’t want it to be up for long with this error, send me a message when you are ready to test it and i will add a sub menu…
thanks

[David]

I am ready when you are – ill keep an eye out for a reply.

[gidon]

thanks im doing the change now!

[David]

I am checking now !

[David]

Its working ok for me ? Is it for you ?

[gidon]

no i tried it on two different browsers on my phone and both i don’t see the menu:(

[David]

This is what i see:

https://1drv.ms/v/s!AkmyF7o2B-NGiCjeHrmBY2Xy4-FN?e=woupu8

Are you able to test on a different network?
And if you’re using a CDN can you try flushing that.

[Author]

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