[Support request] Menu is not shown in mobile display

[David]

You need to refresh the Cloudflare CDN as well. As that is still serving up ezoic code.

[Jürgen]

What must I do?

[David]

Are you hosting with Ezoic ? Or are you with another hosting company ?

[Jürgen]

I am not hosting with ezoic, I have another hosting company.

[David]

Speak to your hosting company, and ask them to refresh the Cloudflare CDN.
This should hopefully clear the Ezoic code out of the way so we can get to the root of the problem.

[Jürgen]

I have refreshed the cache on the cloudflare website. Is this enough?

[David]

I am seeing this at the top of your site:

The message being:

This website etf-blog.com/ is currently offline. Cloudflare's Always Online™ shows a snapshot of this web page from the Internet Archive's Wayback Machine. To check for the live version, click Refresh.

So all i see is a cached version of your site. Not the live site. I don’t know why your site would be offline if you only asked Ezoic to switch off their services. Can you speak to your host about this ?

[Jürgen]

Hi there,

I have good news:

1. My website (ETF-Blog.com) is online again.
2. The menu in mobile display is shown, if the service of Ezoic is disabled

Conclusion:

The reason for not showing the menu on Home is/was Ezoic.

Do you see an opportunity, that I use the service of Ezoic and my menu on Home (mobile display) will be shown?

Thanks.

Juergen from ETF-Blog.com

[Fernando]

Great! The menu is now appearing on my end as well.

Settings such as “Remove Unused CSS” and any combination of CSS/JS files usually causes issues. You can try using Ezoic with these settings disable, and see how it goes. 🙂

[Jürgen]

Hi Fernando,

now I am happy to know the reason for my problem. I will try to solve the problem together with Ezoic. If it does not work, I will finish the cooperation with Ezoic.

Thank you so much!

Please let this thread open, may be I will have some questions concerning my problem above. 🙂

Kind Regards

Juergen from ETF-Blog.com

[Fernando]

You’re welcome Jurgen! We’re glad to be of assistance! Hope everything goes well! 🙂

[Author]

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