[Resolved] Licence Key premium

[houzeau]

Hello,
My premium license key does not work in installing the theme on a new website.
How do I activate auto updates?
Thank you

[houzeau]

error message : 403 Forbidden. Your server is not able to communicate with generatepress.com in order to activate your license key.

[David]

Hi there,

Can you check with your hosting company to make sure they can reach generatepress.com – if they can then provide us your IP address so we can check if its being blocked.

[houzeau]

Thank you for your quick reply.

Yes, he accepts, I have already installed the theme on another website with the same host: OVH. But not in the premium version.

92.222.139.190

2001:41d0:301:3::28

[Leo]

We’ve been getting a lot of issues with OVH and there isn’t a solution right now unfortunately.

See this post from Tom for more info:
https://generatepress.com/forums/topic/gp-premium-activation-issue/

You can keep the license key deactivated and still use all the options from GP premium.

Just need to update manually when updates are available.

[passepoil]

Thanks !

[Leo]

No problem 🙂

[Author]

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