- This topic has 22 replies, 2 voices, and was last updated 4 years, 11 months ago by
.
-
Posts
-
hello,
It is no longer possible to change my PNG logo 89X100 or a JPG logo 100×100 on my website http://www.davidbowieworld.nl
The strange thing is without having changed anything that the performance has also gone down
can you help me?Go to Site Identity> LOGO> and change logo
I was so happy with Generatepress, I switched from Elegant Themes to Generatepress to have less problems
GREETING DIEDRICH
Customer Support
Hi there,
Are you getting any specific issues?
Can you also make sure this is done first?
https://www.screencast.com/t/vHxReFcuUJhi
Only that I can’t change my logo, and today the performance is lowerAny chance you can disable all plugins except GP Premium to eliminate conflicts from other plugins first?
Hi,
I turned off all plugins but it didn’t helpCan you provide the dashboard access with all plugins disabled and let me take a look?
I would like to do that, can I place the login details here?
Please use the private info box.
sorry, where can I find this?
see private box
It seems to work for me when I change to another image in your library.
I didn’t click publish though.
What exactly is the issue when you try it?
I’m going crazy Leo, now it works again ….. it has not worked for 8 hours did you do something?
gr
DiedrichNo I didn’t anything other than trying it once.
hahaha, then I don’t know … can I thank you and for the help
gr Diedrich
No problem at all 🙂
- The topic ‘It is no longer possible to change my PNG or JPG logo’ is closed to new replies.
