[Resolved] Issues with removing imported sites

[Gloria]

Hello,

I just bought the premium version today and imported the Liberte site. I decided to remove it and followed the procedure outlined in the forum .

I then tried to import the Charge site but it wouldn’t show/load. I tried to delete it but didn’t get the option to do so. Then I imported the Tasty site twice.

Now , i have some funny message showing on my site (attached below). Please, I need help to get back to my original site.

N.B: it’s a new site with demo content on it only. Only the name and tagline had been changed.

Thank you.

[Leo]

Hi there,

Sorry did you use the removing option to revert the imported site?
https://docs.generatepress.com/article/removing-imported-site/

Do you still have access through the dashboard? If so can you try disabling all plugins except GP Premium?

Looks like Elementor and SG-Cachepress are the main issues here.

[Gloria]

Hi,
Yes, I used the removing option the first time around. The option didn’t show up subsequent times.

Unfortunately, I don’t have access to my site anymore. This bug won’t let me enter my wordpress dashboard. What do I do now?

Also, sorry for the duplicate message. I’m a newbie and was getting frantic especially seeing as other people were getting answers and I wasn’t.

[Leo]

Can you ask your hosting support and see if they are able to restore the last backup for you?

If it’s a fresh install then it should be pretty easy.

Let me know 🙂

[Gloria]

Thanks. I was finally able to reach my backend and dashboard. I deactivated Elementor. Will I be able to reactivate it later on?

[Leo]

Yup of course!

[Gloria]

Ok. Thank you for your help. I’m still having an issue with superimposed sites. I’m using Article now but parts of Charge is still in there.

For instance,this page https://mumsinvited.com/blog/ contains some posts from Charge. Also, the page is not properly aligned. Similarly the Contact page.

Please, how do l resolve this? Thank you.

[Gloria]

Hello, please did you see my last question.

The problem only seems to be on mobile browser.

I’m anticipating your prompt response. Thanks

[David]

Hi there,

any posts that were left over from Charge would need to be manually deleted from the Dashboard > Posts list.

In regards to the misalignment on mobile, can you disable the SG Optimizer plugin – i believe this is messing with the CSS order, let me know once its disable so i can take a look.

[Gloria]

Thank you so much. It’s properly aligned now. Can I reactivate the SG plugin now?

[David]

You can try re-enabling it. If the issue persists then i would recommend removing the plugin and following the optimization tips we provide here:

https://generatepress.com/fastest-wordpress-theme/

[Gloria]

Thanks David.

I did try re-enabling it but the issue persisted. I have since followed the instructions in the link you sent me. I’ve installed Autoptimize and have no issues with it.

Thanks again for your support.

Have a great day and stay safe!

[David]

Glad to be of help – you too!

[Author]

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