Archived topic
issue when update theme to GP 2.0
1 reply · Started by Carlos on December 13, 2017
Hi,
When i updated the theme to 2.0 it got unconfigured some parts of the site, so i had to restore the web.
Now is allright but the them is in not updated yet.
I attached a link of was happened when update to 2.0 I m using wordpress version 4.9.1
Can you help me?
Hi there,
Leo answer
Unfortunately we will need to the problem live to be able to tell what’s going on.
You can make a staging site in a sub-folder using a plugin like Duplicator if you like: https://en-ca.wordpress.org/plugins/duplicator/
Hi Leo,
Can i send you the password from here?.
Inside dashboard there is a plugin call WP staging where you can see the problem live.
Here a link for going test site.
Please tell me if i can send you user and password admin from here
Thanks
Carlos
You can use Account Issues here: https://generatepress.com/contact/
Hi ,
Where can i give you the password it is secure give you admin and password from here?, if not please tell me the place to do it.
Thanks
Hi there,
Did you see my answer here? https://generatepress.com/forums/topic/disconfigured-when-update-theme-to-gp-2-0/#post-447838
Can we just stick with that topic?
Thanks!