- This topic has 8 replies, 2 voices, and was last updated 4 years, 5 months ago by Leo.
December 11, 2017 at 6:14 am #446823Carlos
When i updated the theme to 2.0 it got unconfigured some parts of the site, so i had to restore the web.
Now is allright but the them is in not updated yet.
I attached a link of was happened when update to 2.0 I m using wordpress version 4.9.1
Can you help me?December 11, 2017 at 9:04 am #447005LeoStaffCustomer Support
Unfortunately we will need to the problem live to be able to tell what’s going on.
You can make a staging site in a sub-folder using a plugin like Duplicator if you like: https://en-ca.wordpress.org/plugins/duplicator/December 12, 2017 at 3:05 am #447587Carlos
Can i send you the password from here?.
Inside dashboard there is a plugin call WP staging where you can see the problem live.
Here a link for going test site.
Please tell me if i can send you user and password admin from here
CarlosDecember 12, 2017 at 8:11 am #447838LeoStaffCustomer SupportDecember 13, 2017 at 9:26 am #448727LeoStaffCustomer Support
Just saw your e-mail.
However I’m not seeing any issues?
Can you try clearing browser cache and test it again?December 14, 2017 at 1:56 am #449199Carlos
You don´t see any issue because Generate press was not updated.
Please have a look now that was udated by me.December 14, 2017 at 8:26 am #449462LeoStaffCustomer Support
Can you try clearing your caching plugin(s)?
If not looks like you are using a plugin for the header widget? If so might be worth to check with their support.
I’m not seeing the problem in footer widgets. What am I missing?December 15, 2017 at 2:13 am #450044CarlosDecember 15, 2017 at 8:49 am #450321LeoStaffCustomer Support
Do you mind explaining a bit what I’m looking at?
The only difference I see from the screenshot and your actual site is that the widget titles colors are changed?
Is that what you are referring to?
- You must be logged in to reply to this topic.