Archived topic
Disconfigured when update theme to GP 2.0
8 replies · Started by Carlos on December 11, 2017
Hi,
When i updated the theme to 2.0 it got unconfigured some parts of the site, so i had to restore the web.
Now is allright but the them is in not updated yet.
I attached a link of was happened when update to 2.0 I m using wordpress version 4.9.1
Can you help me?
Hi there,
Unfortunately we will need to the problem live to be able to tell what's going on.
You can make a staging site in a sub-folder using a plugin like Duplicator if you like: https://en-ca.wordpress.org/plugins/duplicator/
Hi Leo,
Can i send you the password from here?.
Inside dashboard there is a plugin call WP staging where you can see the problem live.
Here a link for going test site.
Please tell me if i can send you user and password admin from here
Thanks
Carlos
You can use Account Issues here: https://generatepress.com/contact/
Just saw your e-mail.
However I'm not seeing any issues?
https://s33.postimg.org/91micttfz/2017-12-13_0923.png
https://s33.postimg.org/42yzybcsf/2017-12-13_0924.png
Can you try clearing browser cache and test it again?
Hi,
You don´t see any issue because Generate press was not updated.
Please have a look now that was udated by me.
Can you try clearing your caching plugin(s)?
If not looks like you are using a plugin for the header widget? If so might be worth to check with their support.
I'm not seeing the problem in footer widgets. What am I missing?
I attached a link of was happened when update to 2.0 I m using wordpress version 4.9.1
Compare the staging site which the theme is update with the main site which it is not.
Do you mind explaining a bit what I'm looking at?
The only difference I see from the screenshot and your actual site is that the widget titles colors are changed?
Is that what you are referring to?