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Hi,
When i updated the theme to 2.0 it got unconfigured some parts of the site, so i had to restore the web.Now is allright but the them is in not updated yet.
I attached a link of was happened when update to 2.0 I m using wordpress version 4.9.1
Can you help me?
Customer Support
Hi there,
Unfortunately we will need to the problem live to be able to tell what’s going on.
You can make a staging site in a sub-folder using a plugin like Duplicator if you like: https://en-ca.wordpress.org/plugins/duplicator/
Hi Leo,
Can i send you the password from here?.Inside dashboard there is a plugin call WP staging where you can see the problem live.
Here a link for going test site.
Please tell me if i can send you user and password admin from here
Thanks
CarlosYou can use Account Issues here: https://generatepress.com/contact/
Just saw your e-mail.
However I’m not seeing any issues?
https://s33.postimg.org/91micttfz/2017-12-13_0923.png
https://s33.postimg.org/42yzybcsf/2017-12-13_0924.pngCan you try clearing browser cache and test it again?
Hi,
You don´t see any issue because Generate press was not updated.Please have a look now that was udated by me.
Can you try clearing your caching plugin(s)?
If not looks like you are using a plugin for the header widget? If so might be worth to check with their support.
I’m not seeing the problem in footer widgets. What am I missing?
I attached a link of was happened when update to 2.0 I m using wordpress version 4.9.1
Compare the staging site which the theme is update with the main site which it is not.
Do you mind explaining a bit what I’m looking at?
The only difference I see from the screenshot and your actual site is that the widget titles colors are changed?
Is that what you are referring to?
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