- This topic has 3 replies, 3 voices, and was last updated 3 years, 4 months ago by Leo.
June 15, 2018 at 1:20 am #600529Bernat
I bought the theme, install it, and upload a logo. All ok,
Then I upload a new logo image, but all times looks for the first logo image uploaded (in the customize panel I can see the logo correctly uploaded, but when i see the web, there is the old logo.
The image is correct. If I put the image url in a browser I can see the image without problems. If I put the logo in the content of a page, there is no problem.
The problem is the theme is looking for the first logo image I add.
The first logo I add is “logo.png” and the new uploaded in the theme (normal and retina) is “logo-300.png”.
All time is looking for “logo.png” (I can see this in the html code in browser).
So, this looks a cache issue, but I clear all cache from server, from cache plugin, unisntall cache plugin, crear Cloudflare, deactivate Cloudflare, contact to host assistence and he verify the cache is clear and this is a theme issue.
I put the url in GTMetrix and get this:
The following resources have identical contents, but are served from different URLs. Serve these resources from a consistent URL to save 1 request(s) and 3.5KiB.
thanks a lotGeneratePress 2.1.2GP Premium 1.6.2June 15, 2018 at 5:01 am #600662DavidStaffCustomer SupportJune 15, 2018 at 6:40 am #600716Bernat
This is because I uplicate the new logo and change the file name to get the same look.
Now I do:
– Delete logo files uploaded, form ftp
– Upload a new logo version (in black color) for normal logo, retina logo and mobile logo. All the same image.
If you see the web in mobile, you can see is looking for the old logo image.
Thanks!June 15, 2018 at 11:16 am #601011LeoStaffCustomer Support
Currently this is still the logo link for the mobile header which is invalid:
Are you sure the logo has been re-uploaded here?
If so then try disabling WP Rocket and see if it’s a caching issue.
Let me know 🙂
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