[Resolved] How can I get help/answers to my questions re: GP premium?

[Dagmar]

I bought GeneratePress Premium 2 weeks ago, and unfortunately – so far, I am frustrated.
I went through all available docs, didn’t find what I need.
(Mind you I am not a beginner, I’ve been modifying themes from the times the “Customizer” didn’t even exist, But, I bought this theme/package in hope that I do NOT have to go and root in the Theme Editor every time I want something to be done! )

I tried to find some support link/form to the developer, cannot find anything; it always re-directs me to this forum.
So who can I ask for support/help/answers? Anybody has some contact email/URL to the developer of this theme?

Thank you so much

Dagmar

[Leo]

Hi Dagmar,

Sorry to hear that you’ve been frustrated with GP so far.

It always redirects you to here because this is where you would post your questions. If you look at a few pages after the first you would see that the developer Tom is very active in the forum.

What is your question and what’s been frustrating you? Let us know 🙂

[Tom]

This forum is the fastest place to ask for support as there’s a couple of us monitoring it.

Always feel free to post your questions in here – we’re happy to help with anything 🙂

[Dagmar]

I will ask here then. But I will start new topics, as it will be easier to answer.
Ok, let me sort through them which ones are Really important to me.
I think right away I will omit color and widget spacing questions, but I definitely will need help/answers with layout and images issues. Will have to find examples too, right?

I guess I got spoiled by the Cryout Creations themes where I can modify almost everything to my liking. The only problem with their themes is that they are very heavy on script – which GP is not, that’s way I thought would be better.
And GP also does not create so many useless image sizes – which is another big positive of GP

Thank you up front

Dagmar

[Tom]

Examples are always helpful. The more info we have the quicker we can provide solutions.

Will keep an eye out for your topics 🙂

[Dagmar]

Thank you Tom

Here are the links to my first 3 simple questions:

https://generatepress.com/forums/topic/how-can-i-get-a-thumbnail-on-home-page-and-the-regular-size-on-the-single-post/
https://generatepress.com/forums/topic/how-can-i-get-the-image-on-single-post-to-have-the-same-layout-as-on-home-page/
https://generatepress.com/forums/topic/how-do-i-change-side-bar-width-to-a-custom-one/

Thank you for the help

Dagmar

[Tom]

Already answered them all 🙂

Hopefully my answers are helpful.

Thanks!

[Dagmar]

Yeah, the first 3 have been answered, thank you very much

For the one which I have the most problems with I still have to think about, or even maybe setup an example on my test site, if it still won’t work.

I also see couple more simple questions, but I already know the answer: Adding custom css

Thanks again

D

[Dagmar]

Ok, I found the answer to 2 of the questions I posted here, plus my biggest problem I had.
I posted it here so it may help somebody else:
https://generatepress.com/forums/topic/imagesfeatured-images-issues-and-solution/

I still may ask some questions though later on 😉

Thank you all for your prompt replies

Dagmar

[Tom]

Thanks for summarizing your solutions! Glad we could help 🙂

[Author]

Posts