- This topic has 9 replies, 3 voices, and was last updated 3 years, 4 months ago by Tom.
March 28, 2017 at 7:41 pm #298734Dagmar
I bought GeneratePress Premium 2 weeks ago, and unfortunately – so far, I am frustrated.
I went through all available docs, didn’t find what I need.
(Mind you I am not a beginner, I’ve been modifying themes from the times the “Customizer” didn’t even exist, But, I bought this theme/package in hope that I do NOT have to go and root in the Theme Editor every time I want something to be done! )
I tried to find some support link/form to the developer, cannot find anything; it always re-directs me to this forum.
So who can I ask for support/help/answers? Anybody has some contact email/URL to the developer of this theme?
Thank you so much
DagmarGP Premium 1.2.96March 28, 2017 at 7:48 pm #298736LeoStaffCustomer Support
Sorry to hear that you’ve been frustrated with GP so far.
It always redirects you to here because this is where you would post your questions. If you look at a few pages after the first you would see that the developer Tom is very active in the forum.
What is your question and what’s been frustrating you? Let us know 🙂March 28, 2017 at 10:19 pm #298776TomLead DeveloperLead Developer
This forum is the fastest place to ask for support as there’s a couple of us monitoring it.
Always feel free to post your questions in here – we’re happy to help with anything 🙂March 29, 2017 at 10:47 am #299037Dagmar
I will ask here then. But I will start new topics, as it will be easier to answer.
Ok, let me sort through them which ones are Really important to me.
I think right away I will omit color and widget spacing questions, but I definitely will need help/answers with layout and images issues. Will have to find examples too, right?
I guess I got spoiled by the Cryout Creations themes where I can modify almost everything to my liking. The only problem with their themes is that they are very heavy on script – which GP is not, that’s way I thought would be better.
And GP also does not create so many useless image sizes – which is another big positive of GP
Thank you up front
DagmarMarch 29, 2017 at 11:33 am #299067TomLead DeveloperLead Developer
Examples are always helpful. The more info we have the quicker we can provide solutions.
Will keep an eye out for your topics 🙂March 29, 2017 at 8:54 pm #299238Dagmar
Thank you Tom
Here are the links to my first 3 simple questions:
Thank you for the help
DagmarMarch 29, 2017 at 8:55 pm #299239TomLead DeveloperLead DeveloperMarch 29, 2017 at 9:38 pm #299249Dagmar
Yeah, the first 3 have been answered, thank you very much
For the one which I have the most problems with I still have to think about, or even maybe setup an example on my test site, if it still won’t work.
I also see couple more simple questions, but I already know the answer: Adding custom css
DMarch 30, 2017 at 1:54 pm #299581Dagmar
Ok, I found the answer to 2 of the questions I posted here, plus my biggest problem I had.
I posted it here so it may help somebody else:
I still may ask some questions though later on 😉
Thank you all for your prompt replies
DagmarMarch 30, 2017 at 4:40 pm #299630
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