[Resolved] Header Video

[Ralf]

Hey Tom,
i bought the GP Premium add-on package and try to put a background video in the header – exactly as it is shown in the video / documentation.
But when i am adding the video, the header is just grey (no picture, no video, nothing…).
pls help !!! – thx

[Leo]

Hi there,

This is the page you were following? https://docs.generatepress.com/article/page-header-background-video/

Can you provide a link to your site?

[Ralf]

Hi Leo,
sure – here is the link:
http://business-in-gruenwald.com/

[Leo]

Hmm I currently see a background image? https://s1.postimg.org/qmw51qlen/2017-07-17_1517.png

[Ralf]

yes, i changed it again to image … hang on – i will put in a video…

ok – done … now the video is installed but the header is grey

[Ralf]

Hey Leo, i put the video now on the following address in the header:

http://business-in-gruenwald.com/impressum

because my client is following my work and i can’t leave the “Home” header blank … thx

[Leo]

Sorry I’m not quite sure why it isn’t working but have asked Tom to check when he has time 🙂

In the mean time any chance you can disable all non-GP plugin to eliminate plugin conflicts? Thanks!

[Ralf]

ok – i deactivated all plugins (except GP), but then all design features are gone and the header is still grey… so i activated them again…
i am using Beaver Builder, Yoast SEO, Ninja Forms and TinyMCE Advanced at the moment.

i hope Tom will find the error 😉 – thx

[Tom]

I wonder if it’s an issue with the webm file format. Can you try using an MP4 just to test?

[Ralf]

hey Tom – the mp4 is working !!! …. strange, but ok then i have to use mp4 files – THANK YOU and keep up the good work!

[Tom]

No problem – I’ll look into why webm isn’t working.

[Martin]

Did this get figured out? I have the same problem with webm video not displaying when used as a page header background (the link to the uploaded video is present when I view the page source). If I use MP4 instead, the video plays fine.

[Tom]

I believe it’s a .webm issue – we haven’t been able to get that fixed yet.

[Davy]

Hey Tom,
Has there been an update on this issue? .WEBM is way smaller than .MP4 to use as a background video.

[Tom]

We’ve actually re-written the Page Header module in 1.7. Instead of a built in background video option, we’ll be introducing a way to add the video background inside the Page Header content. This will allow you to set different video files 🙂

[Author]

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