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Header Video

19 replies · Started by Ralf on July 17, 2017

Viewing posts 1–15 of 20

Hey Tom,
i bought the GP Premium add-on package and try to put a background video in the header - exactly as it is shown in the video / documentation.
But when i am adding the video, the header is just grey (no picture, no video, nothing...).
pls help !!! - thx

yes, i changed it again to image ... hang on - i will put in a video...

ok - done ... now the video is installed but the header is grey

Sorry I'm not quite sure why it isn't working but have asked Tom to check when he has time :)

In the mean time any chance you can disable all non-GP plugin to eliminate plugin conflicts? Thanks!

ok - i deactivated all plugins (except GP), but then all design features are gone and the header is still grey... so i activated them again...
i am using Beaver Builder, Yoast SEO, Ninja Forms and TinyMCE Advanced at the moment.

i hope Tom will find the error ;) - thx

I wonder if it's an issue with the webm file format. Can you try using an MP4 just to test?

hey Tom - the mp4 is working !!! .... strange, but ok then i have to use mp4 files - THANK YOU and keep up the good work!

No problem - I'll look into why webm isn't working.

Did this get figured out? I have the same problem with webm video not displaying when used as a page header background (the link to the uploaded video is present when I view the page source). If I use MP4 instead, the video plays fine.

I believe it's a .webm issue - we haven't been able to get that fixed yet.

Hey Tom,
Has there been an update on this issue? .WEBM is way smaller than .MP4 to use as a background video.

We've actually re-written the Page Header module in 1.7. Instead of a built in background video option, we'll be introducing a way to add the video background inside the Page Header content. This will allow you to set different video files :)

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