- This topic has 6 replies, 3 voices, and was last updated 6 years, 8 months ago by
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Hi there all hope you are all having a great day. had GP premium have no idea why got deleted from themes cannot find. Had install beaver builder using that for a few weeks going back to install GP P theme and it was gone for some reason …. got into my account on GP-P and downloaded again and it will not. it gives the free one and sayes in the coustomizer add ons Avaible! take a look> is this normal to go thru with GP?’
hope i clear ask questions. maybe someone can help…Customer Support
Hi there,
Sorry not quite sure what you mean.
GeneratePress is a free theme: https://generatepress.com/install-generatepress/
GP Premium is a plugin: https://docs.generatepress.com/article/installing-gp-premium/
Let me know if the links above help.
Lead Developer
Hi Donna,
Can you link us to your site? Trying to look through your separate emails + this topic to find the issue. Let’s stick to this topic to figure this out 🙂
hey ya tom and leo ,,, I call my hosting co and they solved it. but it was getting to be out of their scope and told me to write to you Tom … and finally it is in good shape I hope …
well hosting helped I thought is was a theme but it is a plugin and tried that too before and it did not work but hosting took care of it and when i put it to plugins again after hosting did what they had to do it work hope this makes sence. let me know okay!!!
Ah yes, GeneratePress is a theme, and GP Premium is a plugin which extends the theme.
Glad you got it working 🙂
got it understand more now good golly what u must go thru hosting said this happens sometimes
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