[Resolved] Gravity Forms Dropbox integration button not displaying correctly

[Maria]

Hi, I’m using Generate Press Premium template. I’m having trouble with the Drop Files here “Select Files” button on my Gravity Forms.
The button shows ok on Chrome, but it does not on Safari and Firefox.

I’ve contacted Gravity Forms tech support, and they suggested: “to test the form using the preview button in the form editor or by switching to a default WP theme (e.g. Twenty Seventeen), if using any of these methods the form looks ok, you will want to contact with your theme developer to get assistance to avoid your theme creating the conflict with its custom styling and prevent doing it again in a future theme update.”

I’ve tested the form using Twenty Seventeen, and no problem. Which brings me to send you this tech request for help.

Can you please help me?

[Leo]

Hi there,

So what’s the exact issue here?

That the font size is too small?

[Maria]

Yes, when using GP. But if using another theme, not a problem. This only happens when viewing site on Chrome.

Please read my original post, advise from Gravity Forms.

[Leo]

Yes I did read it. Just wondering what you meant by “it does not show ok”

What if you increase the button font size in Customizer > Typography > Buttons?

[Maria]

Yes, i can do it there. Would it be ok with updates to Gravity Forms?

[Leo]

Yup it will be saved through updates.

[Maria]

Thanks for your help! solved it as per your advice.

[Leo]

No problem!

[Author]

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