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[Resolved] Gravity Forms Dropbox integration button not displaying correctly

Home Forums Support Gravity Forms Dropbox integration button not displaying correctly

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #503244
    Maria

    Hi, I’m using Generate Press Premium template. I’m having trouble with the Drop Files here “Select Files” button on my Gravity Forms.
    The button shows ok on Chrome, but it does not on Safari and Firefox.

    I’ve contacted Gravity Forms tech support, and they suggested: “to test the form using the preview button in the form editor or by switching to a default WP theme (e.g. Twenty Seventeen), if using any of these methods the form looks ok, you will want to contact with your theme developer to get assistance to avoid your theme creating the conflict with its custom styling and prevent doing it again in a future theme update.”

    I’ve tested the form using Twenty Seventeen, and no problem. Which brings me to send you this tech request for help.

    Can you please help me?

    Tatiana Hindes
    Graphic Designer – Print and Digital

    GeneratePress 2.0.2
    #503302
    Leo
    Staff
    Customer Support

    Hi there,

    So what’s the exact issue here?

    That the font size is too small?

    #503385
    Maria

    Yes, when using GP. But if using another theme, not a problem. This only happens when viewing site on Chrome.

    Please read my original post, advise from Gravity Forms.

    Tatiana Hindes
    Graphic Designer – Print and Digital

    #503397
    Leo
    Staff
    Customer Support

    Yes I did read it. Just wondering what you meant by “it does not show ok”

    What if you increase the button font size in Customizer > Typography > Buttons?

    #503403
    Maria

    Yes, i can do it there. Would it be ok with updates to Gravity Forms?

    Tatiana Hindes
    Graphic Designer – Print and Digital

    #503853
    Leo
    Staff
    Customer Support

    Yup it will be saved through updates.

    #504048
    Maria

    Thanks for your help! solved it as per your advice.

    Tatiana Hindes
    Graphic Designer – Print and Digital

    #504210
    Leo
    Staff
    Customer Support
Viewing 8 posts - 1 through 8 (of 8 total)
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