Black Friday Sale! Get up to $30 off GP Premium! Learn more ➝

[Resolved] GP not showing up under Appearance

Home Forums Support [Resolved] GP not showing up under Appearance

Home Forums Support GP not showing up under Appearance

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #239413
    Jaakko Pöntinen

    Heya!

    I love GP, the theme and the plugin. 🙂 I’m launching my third site, but this time, there’s a hitch with the installation: after a succesful install, GeneratePress does not appear in the “Appearance” tab and so, I can’t enable the addons.

    GP is activated under Plugins. Latest WP, latest GP. Only Akismet installed and activated with GP.

    – JP

    Jaakko Pöntinen / Mainio Mooses sp.
    WordPress / WooCommerce development

    #239414
    Tom
    Lead Developer
    Lead Developer

    Are you 100% sure the GeneratePress theme is activated? That’s the part that adds the “GeneratePress” area under Appearance.

    #239419
    Jaakko Pöntinen

    Um, no, I have not realized it works that way. I guess I’ve previously installed the pair theme-first. 😀

    Dat be dat, you rock, Daddy T! All the best to your family!

    – JP

    Jaakko Pöntinen / Mainio Mooses sp.
    WordPress / WooCommerce development

    #239426
    Tom
    Lead Developer
    Lead Developer
    #330695
    David

    I’m having the same issue, I installed GP Premium as a plugin, it shows as activated, but doesn’t show in Appearances. Frustrating. Please help.

    Another issue is regarding making a GP update – “There is a new version of GP Premium available. View version 1.3 details. Automatic update is unavailable for this plugin. Enter valid license key for automatic updates.”

    When I click on “Enter valid license key for automatic updates”, the page then reads “Sorry, you are not allowed to access this page.”

    Q: How do I update automatically, when this happens?

    #330751
    Tom
    Lead Developer
    Lead Developer
    #551156
    Steven

    Same problem as above. I followed instructions on https://docs.generatepress.com/article/installing-gp-premium/. GP Premium activated. Configure link leads to page that states: Sorry, you are not allowed to access this page. Message at top of plugins page states: GP Premium requires GeneratePress to be your active theme. Install now. Clicking on install now link takes you to GeneratePress website page: https://generatepress.com/install-generatepress/, which is the free version.

    I have deactivated all other plugins, tried deleting and reinstalling GP and same result. Cannot get GP to show up in Appearance menu.

    #551171
    Steven

    My workaround was to install the free GP as a theme. Then GeneratePress showed up in appearance. Then it allowed me to configure as GP Premium 1.6.2.

    I don’t recall this from another site 6 weeks ago, but it seems to work now.

    Solved.

    #551214
    Leo
    Staff
    Customer Support

    GP theme needs to be installed and activated in order for the premium plugin to work.

    This has always been the case 🙂

    Glad you figured out!

Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.