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[Resolved] GP 3.2 update breaks my animation..

Home Forums Support [Resolved] GP 3.2 update breaks my animation..

Home Forums Support GP 3.2 update breaks my animation..

Viewing 15 posts - 1 through 15 (of 23 total)
  • Author
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  • #2414326
    Andrew

    Hey folks…

    I have a site with a header animation – created in Adobe Animate. (I’m not a huge fan but the client insisted and I’m stuck with it.)

    https://oasisbuild.com.au/

    Over the weekend we noticed the animation completely disappeared. No console errors… it just became invisible (??) after about 5 hours of debugging I’ve narrowed it to a recent GP update – specifically the jump from 3.1.3 to 3.2.0. All other plugins disabled (locally) but problem persists.

    I’ve now back-dated the theme to 3.1.3 but would love to edit my code to future-proof it. Any ideas what might be causing this?

    #2414347
    Fernando
    Customer Support

    Hi Andrew,

    Do you have a staging site? If not, will you be able to start one and update GP there to the latest version so we can check the issue out first hand?

    #2414348
    Andrew

    Hi Fernando. Yes I have a staging site but it’s local. I can duplicate it tomorrow if you want a look.
    Unfortunately I don’t have the domain so can’t just spin up a staging subdomain.

    I can break the animation and fix it by going between 3.1.3 and 3.2.0

    #2414422
    Fernando
    Customer Support

    I see. We’ll need to see the issue first hand so we can observe what’s occurring. Let us know if you’ll be able to start a staging site, or you can temporarily implement it on the live site.

    #2415660
    Andrew

    No problem. Set up a staging site with a new login. Thanks for your help.

    #2415758
    Fernando
    Customer Support

    Thank you Andrew!

    Can you update to GP 3.2 in the staging site?

    #2417459
    Andrew

    Sure done.

    #2417475
    Fernando
    Customer Support

    Thank you! Can you try disabling on non-GP plugins on the Staging site to test?

    #2417477
    Andrew

    Sure. Done.

    Just GP and GB active now.

    The animation is a small bit of JS in an element.

    #2417495
    Fernando
    Customer Support

    Can you try moving the Animation scripts to wp_footer instead of wp_head?

    #2417497
    Andrew

    Sure. Still no dice.

    #2417500
    Andrew

    …now removed completely

    #2417502
    Fernando
    Customer Support

    To clarify, can you hook all of these to wp_footer instead to test?

    Adobe Animate animation

    Adobe Animate Library

    Animation JS

    #2417505
    Andrew

    OK Done. Animation JS is now set to draft to simplify.

    #2417516
    Fernando
    Customer Support

    Can you provide access to the live site as well so we have a basis for comparison?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

Viewing 15 posts - 1 through 15 (of 23 total)
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