- This topic has 8 replies, 4 voices, and was last updated 3 years, 6 months ago by Leo.
June 25, 2017 at 6:25 pm #338901James
OK, I think I’m going crazy. I have customized my site thusly: . But when I view it in Edge, Chrome or Firefox it appears like this:
I have cleared caches multiple times and nothing seems to work. At wit’s end and I am going to bed.
My site: http://www.MiramichiReader.ca
James M. Fisher
www.MiramichiReader.caGeneratePress 1.3.48GP Premium 1.3.1June 25, 2017 at 6:53 pm #338906LeoStaffCustomer SupportJune 25, 2017 at 7:07 pm #338913TomLead DeveloperLead DeveloperJune 26, 2017 at 2:11 am #338995James
It was the Fast Velocity Minify plugin. It is the closest thing I have to a caching plugin for my site. Disabling it rectified the issue. There may have been conflicts with some Jetpack settings as well.
James M. Fisher
www.MiramichiReader.caJune 26, 2017 at 8:44 am #339204TomLead DeveloperLead DeveloperApril 11, 2018 at 3:38 pm #547833Steven Dylan Spitz
Hello, i love this theme. however, something is wrong. when i open the customizer, it opens, but it locks up and after 20-30 seconds crashes, I then get the “Aw, Snap!
Something went wrong while displaying this webpage.”
here’s what i’ve tried:
1. Purge cache….didn’t help.
2. Switched to my old theme (Genesis)…customizer works fine.
any ideasApril 11, 2018 at 4:36 pm #547853LeoStaffCustomer Support
Can you give #1 a shot here to eliminate plugin first?
If not can you open a new topic?
Thanks!April 11, 2018 at 4:52 pm #547861Steven Dylan Spitz
Found the problem. It’s two elementor plugins (elementor and elementor pro). when i deactivated both plugins the customizer started working.
Is GP and Elementor compatible?
Both plugins are up to date.
Any suggestions would be appreciated, even though I understand it’s not GP’s fault.April 11, 2018 at 5:26 pm #547878LeoStaffCustomer Support
Answered it here: https://generatepress.com/forums/topic/customizer-crashes/#post-547877
Let’s keep the conversation in your own topic.
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