[Support request] First post displays twice

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Viewing 6 posts - 16 through 21 (of 21 total)
  • Author
    Posts
  • #1987426
    Elvin
    Staff
    Customer Support

    Hi Ryan,

    Any chance you can provide us temporary backend access to check a few things?

    You can provide the site details on the private information text field. Let us know. πŸ˜€

    #1988018
    Ryan

    Thanks, Elvin. I provided a link in the private info field.

    There is also another issue I am dealing with: my header on mobile view doesn’t appear at all. Meaning when you click the “hamburger menu” it slides out to reveal an empty box. I’ve tried all the settings and nothing seems to change it.

    #1988624
    Ying
    Staff
    Customer Support

    Hi Ryan,

    In the post editor, you need to set it to Default instead of Contained as David suggested:
    https://www.screencast.com/t/7rqyWB4A6

    For the mobile menu, you are using off canvas menu (slide out menu), but there’s no menu assigned to it:
    https://www.screencast.com/t/tRu73cNJk

    You need to assign a menu to it, either assign the primary menu or create a new one for it depends on your need.

    Let me know if you need further assistance πŸ™‚

    #1989103
    Ryan

    The layout tab is not showing in the post editor, even though I have it selected in preferences. It shows:

    Status & Visibility
    Active Elementys
    Yoast SEO
    Permalink
    Categories
    Tags
    Featured Image
    Excerpt
    Discussion
    WP Rocket

    …. but no Layout.

    How does it show for you but now me? Again, I have it selected in Preferences…

    #1989113
    Ryan

    Update: I found it. It was down at the bottom of the page and I was looking on the right

    #1989123
    Elvin
    Staff
    Customer Support

    Have you fully sorted things out? Let us know if there’s anything you need further help with. πŸ™‚

Viewing 6 posts - 16 through 21 (of 21 total)
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