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Hi Ryan,

Any chance you can provide us temporary backend access to check a few things?

You can provide the site details on the private information text field. Let us know. :D

Thanks, Elvin. I provided a link in the private info field.

There is also another issue I am dealing with: my header on mobile view doesn't appear at all. Meaning when you click the "hamburger menu" it slides out to reveal an empty box. I've tried all the settings and nothing seems to change it.

Hi Ryan,

In the post editor, you need to set it to Default instead of Contained as David suggested:
https://www.screencast.com/t/7rqyWB4A6

For the mobile menu, you are using off canvas menu (slide out menu), but there's no menu assigned to it:
https://www.screencast.com/t/tRu73cNJk

You need to assign a menu to it, either assign the primary menu or create a new one for it depends on your need.

Let me know if you need further assistance :)

The layout tab is not showing in the post editor, even though I have it selected in preferences. It shows:

Status & Visibility
Active Elementys
Yoast SEO
Permalink
Categories
Tags
Featured Image
Excerpt
Discussion
WP Rocket

.... but no Layout.

How does it show for you but now me? Again, I have it selected in Preferences...

Update: I found it. It was down at the bottom of the page and I was looking on the right

Have you fully sorted things out? Let us know if there's anything you need further help with. :)