- This topic has 23 replies, 2 voices, and was last updated 5 months ago by Tom.
May 14, 2020 at 1:14 pm #1284804Stuart
I received the following errors when installing the Catalyst Site Template. Can you point in the right direction to resolve? thanks
Black Studio TinyMCE WidgetLightweight Grid Columns
An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.
Menu IconsDownload failed. cURL error 28: connect() timed out!May 14, 2020 at 8:11 pm #1285065TomLead DeveloperLead DeveloperMay 15, 2020 at 11:24 am #1286158Stuart
Hey Tom, yes it did. I also tried to simply add the plugins after and it said they could not be found. So i then went to wordpress.org and searched and looked for Lightweight Grid Columns and it said it had not been tested on the last 3 wp update versions. thanksMay 15, 2020 at 4:48 pm #1286519TomLead DeveloperLead Developer
We’ll be updating Catalyst on Monday to coincide with our launch of GenerateBlocks, so Lightweight Grid Columns will no longer be necessary.
However, this error shouldn’t be happening in the first place.
Are you trying the import on a fresh WordPress install?May 17, 2020 at 5:22 pm #1289309Stuart
yes it was on a fresh installMay 18, 2020 at 11:45 am #1290645TomLead DeveloperLead Developer
I know that WordPress.org has had some downtime a handful of times in the last couple of weeks. I wonder if this happened during one of those downtimes. Are you able/needing to try the import again?May 18, 2020 at 2:00 pm #1290802Stuart
ill remove and reinstall and see how it goes. But you mentioned updating Catalyst starting today. When will that be complete? thanks!May 18, 2020 at 2:06 pm #1290811Stuart
Tom, I just removed the template and reinstalled and it worked normally. Thanks for getting back to me on this. But I’m still curious about the upgrade to this template so any info would be appreciated.May 18, 2020 at 4:39 pm #1290945TomLead DeveloperLead DeveloperMay 21, 2020 at 9:57 am #1295704Stuart
I attempted to unistall the catalyst site template to see if the new release you mentioned coming out this week could be installed. It gave me a fatal error on the siteMay 21, 2020 at 10:56 am #1295761TomLead DeveloperLead Developer
What was the exact error?
I just finished re-uploading Catalyst which now uses GenerateBlocks, so if you import again you’ll get the new version.May 21, 2020 at 11:00 am #1295768Stuart
all it said was the below, but i’ll see about restoring from a backup and trying again:
There has been a critical error on your website. Please check your site admin email inbox for instructions.
Learn more about debugging in WordPress.May 22, 2020 at 9:04 am #1296900Stuart
my hosting company deactivated the menu icons plugin and the error went away. I have now uninstalled Catalyst. So if i reimport ill get the newest version?May 22, 2020 at 10:16 am #1296998TomLead DeveloperLead DeveloperMay 22, 2020 at 10:34 am #1297010Stuart
thanks! does this import site template work in a multi-site env? so if I want to import 5 site templates from the library and their demo content into 5 sites in the multi-env will that work normally?
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