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[Resolved] Error adding new Block Element above Top Menu

Home Forums Support [Resolved] Error adding new Block Element above Top Menu

Home Forums Support Error adding new Block Element above Top Menu

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #2588089
    Mel

    I want to add a line of text above the Main Menu (Primary Menu, Off Canvas Menu) at the top.

    I have the GeneratePress Premium and GenerateBlocks Pro plugins installed and activated.

    I am using the GP sample site “MyPet”.

    Appearance > Elements > Add new element >
    Element Type: Block > Create
    Location: Entire Site
    Element Type: Hook
    Hook Name: before_header

    as soon as I choose Hook Name I get an error message:
    The “generate press-block-element” plugin has encountered an error and cannot be rendered.”

    #2588100
    Fernando
    Customer Support

    Hi Mel,

    So we can take a closer look at the issue, can you provide admin login credentials?

    Please use the Private Information field for this: https://docs.generatepress.com/article/using-the-premium-support-forum/#private-information

    #2588108
    Mel

    Hi Fernando,

    I now managed to use the top bar widget instead of creating an element.

    Would it still be a good idea for you to check the “generate press-block-element” plugin error? IN case I need to use it for something else?

    Thanks
    Mel

    #2588115
    Fernando
    Customer Support

    I see. Glad you found an alternative.

    Yes, it’s still a good idea if you want to use it in the future.

    #2589841
    Mel

    Hi,
    thanks for looking into this.

    Kind Regards
    Mel

    #2589850
    Fernando
    Customer Support

    Thank you! There’s a new update for GP Premium. GPP 2.3.1. That update should address the issue.

    #2589893
    Mel

    Great. It works now. Is it better using a widget or an Element?

    #2589931
    Fernando
    Customer Support

    You’re welcome, Mel! Either should be fine.

    #2589947
    Mel

    Great thanks for your help.

    #2589983
    Fernando
    Customer Support

    You’re welcome, Mel!

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