Error 404 when updating license

Hi there,

see Toms reply here:

https://generatepress.com/forums/topic/falla-de-plantilla/#post-1797618

We have already tried saving permalinks but it still doesn't work

Has the Permalink structure been changed ?

If I have changed the structure and it still does not work

Hi there,

Can you try the solution w/ ALL plugins disabled except GP Premium?

If the site is under CDN like ezoic or cloudflare, it's best if there's disabled when doing this. If the cpanel of the host has some sort of page caching, this should be purged as well.

I have removed cloudflare and deactivated all the plugins but it still gives an error: Failed to load resource: the server responded with a status of 404 (), when calling this url https://padelsportgranada.es/wp-json/generatepress-pro/ v1/license?_locale=user

If you go to Dashboard > Tools and check the Site Health are there any issues reported ? Specifically those related to the REST API

There is no notification of any problem on the web

Note - i have asked Tom to take a look at the issue.

Ok, I'll wait for Tom's answer then, thanks

When the REST API returns a 404 error it usually means that mod_rewrite has an issue on the server. Which permalinks structure are you using?

Custom: /%category%/%postname%/

Can you see if the issue resolves itself when you set it to the Post name option?

It keeps giving error can't find this url https://padelsportgranada.es/wp-json/generatepress-pro/v1/license?_locale=user