[Resolved] Error 404 when updating license

[David Perez Garcia]

Hello, one question please.
I am trying to upload the GP license in a WP and it does not save correctly. I get in console a 404 error with the url
/wp-json/generatepress-pro/v1/license?_locale=user.
How could I fix it? Thank you in advance.

[David]

Hi there,

see Toms reply here:

https://generatepress.com/forums/topic/falla-de-plantilla/#post-1797618

[David Perez Garcia]

We have already tried saving permalinks but it still doesn’t work

[David]

Has the Permalink structure been changed ?

[David Perez Garcia]

If I have changed the structure and it still does not work

[Elvin]

Hi there,

Can you try the solution w/ ALL plugins disabled except GP Premium?

If the site is under CDN like ezoic or cloudflare, it’s best if there’s disabled when doing this. If the cpanel of the host has some sort of page caching, this should be purged as well.

[David Perez Garcia]

I have removed cloudflare and deactivated all the plugins but it still gives an error: Failed to load resource: the server responded with a status of 404 (), when calling this url https://padelsportgranada.es/wp-json/generatepress-pro/ v1/license?_locale=user

[David]

If you go to Dashboard > Tools and check the Site Health are there any issues reported ? Specifically those related to the REST API

[David Perez Garcia]

There is no notification of any problem on the web

[David]

Note – i have asked Tom to take a look at the issue.

[David Perez Garcia]

Ok, I’ll wait for Tom’s answer then, thanks

[Tom]

When the REST API returns a 404 error it usually means that mod_rewrite has an issue on the server. Which permalinks structure are you using?

[David Perez Garcia]

Custom: /%category%/%postname%/

[Tom]

Can you see if the issue resolves itself when you set it to the Post name option?

[David Perez Garcia]

It keeps giving error can’t find this url https://padelsportgranada.es/wp-json/generatepress-pro/v1/license?_locale=user

[Author]

Posts