[Support request] Elementor Header and footer dissapear after upgrade

[sr cola]

I just upgrade our wordpress setup and the footer and header dissapear from all pages. We use Elementor header footer plugin (https://wordpress.org/plugins/header-footer-elementor/). There is no visible errors. How can i fix this bug? Checking the documentation the plugin creates a custom post that is called by the GP theme. Can i force by php code with GP hooks that calling? Or you can suggest a quick fix while the bug is corrected?

Thanks for your help.

This is our environment info:

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: 5.5.5
PHP Version: 5.6.33

== WordPress Environment ==
Version: 4.9.4
WP Multisite: No
Max Upload Size: 16 MB
Memory limit: 40M
Permalink Structure: /%postname%/

== Theme ==
Name: GeneratePress
Version: 2.0.2
Child Theme: No

== Active Plugins ==
Advanced Floating Content
Version: 1.2.0
Author: Code Tides

Code Snippets
Version: 2.10.0
Author: Shea Bunge

Coming Soon Page & Maintenance Mode by SeedProd
Version: 5.0.17
Author: SeedProd

Contact Form 7
Version: 5.0
Author: Takayuki Miyoshi

Elementor
Version: 1.9.4
Author: Elementor.com

Elementor Addons & Widgets
Version: 1.1.4
Author: ThemeIsle

Email Subscribers & Newsletters
Version: 3.4.8
Author: Icegram

GP Premium
Version: 1.5.6
Author: Tom Usborne

Header Footer Elementor
Version: 1.0.10
Author: Brainstorm Force, Nikhil Chavan

Instagram Feed
Version: 1.6
Author: Smash Balloon

NavMenu Addon For Elementor
Version: 1.1.2
Author: ThemeIsle

Potent Donations for WooCommerce
Version: 1.1.2
Author: Potent Plugins

Slider Revolution
Version: 5.4.7
Author: ThemePunch

WooCommerce
Version: 3.3.1
Author: Automattic

WooCommerce PayU Latam Payment Gateway
Version: 2.0
Author: PayU Latam

WP-Piwik
Version: 1.0.19
Author: André Bräkling

WPBakery Page Builder
Version: 5.4.5
Author: Michael M – WPBakery.com

WP LinkedIn
Version: 2.9
Author: Claude Vedovini

WPML Multilingual CMS
Version: 3.9.3
Author: OnTheGoSystems

WPML String Translation
Version: 2.7.3
Author: OnTheGoSystems

WPML Translation Management
Version: 2.5.2
Author: OnTheGoSystems

[Leo]

Hi there,

Have you asked Elementor to check on this issue?

Don’t think it’s due to GP.

[Author]

Posts