[Support request] Elementor Header and footer dissapear after upgrade

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Home Forums Support Elementor Header and footer dissapear after upgrade

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  • #491694
    sr cola

    I just upgrade our wordpress setup and the footer and header dissapear from all pages. We use Elementor header footer plugin (https://wordpress.org/plugins/header-footer-elementor/). There is no visible errors. How can i fix this bug? Checking the documentation the plugin creates a custom post that is called by the GP theme. Can i force by php code with GP hooks that calling? Or you can suggest a quick fix while the bug is corrected?

    Thanks for your help.

    This is our environment info:

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: 5.5.5
    PHP Version: 5.6.33

    == WordPress Environment ==
    Version: 4.9.4
    WP Multisite: No
    Max Upload Size: 16 MB
    Memory limit: 40M
    Permalink Structure: /%postname%/

    == Theme ==
    Name: GeneratePress
    Version: 2.0.2
    Child Theme: No

    == Active Plugins ==
    Advanced Floating Content
    Version: 1.2.0
    Author: Code Tides

    Code Snippets
    Version: 2.10.0
    Author: Shea Bunge

    Coming Soon Page & Maintenance Mode by SeedProd
    Version: 5.0.17
    Author: SeedProd

    Contact Form 7
    Version: 5.0
    Author: Takayuki Miyoshi

    Version: 1.9.4
    Author: Elementor.com

    Elementor Addons & Widgets
    Version: 1.1.4
    Author: ThemeIsle

    Email Subscribers & Newsletters
    Version: 3.4.8
    Author: Icegram

    GP Premium
    Version: 1.5.6
    Author: Tom Usborne

    Header Footer Elementor
    Version: 1.0.10
    Author: Brainstorm Force, Nikhil Chavan

    Instagram Feed
    Version: 1.6
    Author: Smash Balloon

    NavMenu Addon For Elementor
    Version: 1.1.2
    Author: ThemeIsle

    Potent Donations for WooCommerce
    Version: 1.1.2
    Author: Potent Plugins

    Slider Revolution
    Version: 5.4.7
    Author: ThemePunch

    Version: 3.3.1
    Author: Automattic

    WooCommerce PayU Latam Payment Gateway
    Version: 2.0
    Author: PayU Latam

    Version: 1.0.19
    Author: André Bräkling

    WPBakery Page Builder
    Version: 5.4.5
    Author: Michael M – WPBakery.com

    WP LinkedIn
    Version: 2.9
    Author: Claude Vedovini

    WPML Multilingual CMS
    Version: 3.9.3
    Author: OnTheGoSystems

    WPML String Translation
    Version: 2.7.3
    Author: OnTheGoSystems

    WPML Translation Management
    Version: 2.5.2
    Author: OnTheGoSystems

    GP Premium 1.5.6
    Customer Support

    Hi there,

    Have you asked Elementor to check on this issue?

    Don’t think it’s due to GP.

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