- This topic has 27 replies, 5 voices, and was last updated 5 years, 9 months ago by Tom.
August 25, 2015 at 4:08 am #131916Barraco
I disabled all plugins leaving only: GP premium, Simple Maintenance Mode, WP Super Cache, but the disabling of the image header con the post is not working. and comments on the pages where activated the sections are not visible.
Version 4.2.4 of WordPress you is the theme used is GeneratePress Version: 1.3.09. At this point exclude that other plugins are not responsible for poor functioning, what it depends this?August 25, 2015 at 8:58 am #131956TomLead DeveloperLead DeveloperAugust 25, 2015 at 10:08 am #132014Barraco
nothing is inoperativeAugust 25, 2015 at 2:07 pm #132097TomLead DeveloperLead Developer
Any chance you can email me a temporary admin account and the link to the page where it’s not working to firstname.lastname@example.org? I should be able to see the issue.
Let me know 🙂August 26, 2015 at 6:10 am #132191Barraco
Things happen that I do not understand.
It is not a problem to a single page, but each post where I want to disable the image of the head.
Not just ticked the check box, not just this has no effect on the image, but even I receive a comment from that page with a piece of text of the post !!!! I know it’s incredible, but true!
Regarding the sections, if the active page of the post, disappears the comments section of the page.
I bought your plugin with trust for all features that allow to create a custom layout, but I’m sincerely very perplexed.
If I can give you the credentials for administrator access so you can see yourself.
I hope can be resolved I would not have spent $ 30 unnecessarily.August 26, 2015 at 7:33 am #132212TomLead DeveloperLead Developer
The add-on definitely works, I’m using it successfully on many of my own sites (this one included), as are others.
If you’d like to send me temporary admin access to email@example.com, I’ll figure out what’s going on 🙂August 26, 2015 at 8:26 am #132223Barraco
I created a temporary administrator is I sent you the access data now.September 3, 2016 at 11:49 pm #223643Jan
Thank you for your theme. Especially that it is working so well with Page Builders.
I also have this problem that the Header, Navigation and Footer does not disable on the Post Page. I added the css as you said but it has no effect. I created a child-theme. I placed the code in the style.css. Was this correct?
Thank you for your time. I am new to WordPress and am learning at a great pace.
JanSeptember 4, 2016 at 12:03 am #223646TomLead DeveloperLead Developer
Any chance you can link me to your site?
I’m off to bed right now (12AM), but will check first thing in the morning 🙂September 20, 2016 at 3:04 am #227905Jan
I am sorry. I never came back to you. I did not tick the “Notify me” below so I did not know you answered.
What do you mean with “link me to your site”? Do you want to get into the wp-admin area?
Sorry for the beginner question.
JanSeptember 20, 2016 at 9:52 am #228064TomLead DeveloperLead DeveloperSeptember 22, 2016 at 7:35 am #228641Jan
Thank you for your reply Tom. I skipped that idea so it is not necessary anymore.September 22, 2016 at 10:14 am #228679
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