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DESPERATE FOR IMMEDIATE HELP. Full Width Footer Stopped working spontaneously -

20 replies · Started by Kasia on February 22, 2019

Viewing posts 1–15 of 21

Updated to latest version of wordpress this morning, not sure if related. Footer was working and displaying correctly yesterday. Options in customizer are set to footer full-width, inner-footer contained.

Nothing I am trying is helping. Now footer is contained looks horrible and I have to present to client this afternoon. HELP.

Hi there,

any chance you can provide me access to the site so i can investigate the issue?

Yes Happy to provide access. How do I do this? Can you email me?

You can send login details via the Account Issue form here:

https://generatepress.com/contact/

Please add a the URL of this topic to the form so we can track.

sent

hmmm... the footer is falling within the #page container. Can you check you child theme footer template for an extra closing

?

This is the child theme footer:

<?php
/**
* The template for displaying the footer.
*
* @package GeneratePress
*/

if ( ! defined( 'ABSPATH' ) ) {
exit; // Exit if accessed directly.
}
?>

<!-- #content -->

<!-- #page -->

<?php
/**
* generate_before_footer hook.
*
* @since 0.1
*/
do_action( 'generate_before_footer' );
?>

>
<?php
/**
* generate_before_footer_content hook.
*
* @since 0.1
*/
do_action( 'generate_before_footer_content' );

/**
* generate_footer hook.
*
* @since 1.3.42
*
* @hooked generate_construct_footer_widgets - 5
* @hooked generate_construct_footer - 10
*/
do_action( 'generate_footer' );

/**
* generate_after_footer_content hook.
*
* @since 0.1
*/
do_action( 'generate_after_footer_content' );
?>

<!-- .site-footer -->

<?php
/**
* generate_after_footer hook.
*
* @since 2.1
*/
do_action( 'generate_after_footer' );

wp_footer();
?>

</body>
</html>

#817710

On line 52 there is an additional closing DIV that is not present in the parent theme. Not sure what the purpose is:

</div><!-- .site-footer -->
</div><!----- what is the purpose of this? --->

Can you try removing that

#817722

Note: I see it in the original generate press parent theme too. I don't know of any reason why anyone here would touch either of these files.

I removed from child theme and it is still not resolved. I do very much appreciate the help in trying to resolve this.

#817740

Also note, confirmed with our developer that no changes were made to the footer or any template files either.

#817763

I just refreshed the site and it looks like the problem os resolved ?

#817764

I added this to the bottom of "content-page.php" and it resolved it for now. Please let me know if there is a better solution?

<!-- #content -->

<!-- #page -->

#817765

Code I pasted didn't port over for some reason

<!-- #content -->

<!-- #page -->

#817767

still didn't paste. at any rated just closed out the content div and the page div,

#817769

when adding code to this support tickets. you need to highlight the code and click the code button.

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