Home › Forums › Support › DESPERATE FOR IMMEDIATE HELP. Full Width Footer Stopped working spontaneously –
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February 22, 2019 at 6:26 am #817511Kasia
Updated to latest version of wordpress this morning, not sure if related. Footer was working and displaying correctly yesterday. Options in customizer are set to footer full-width, inner-footer contained.
Nothing I am trying is helping. Now footer is contained looks horrible and I have to present to client this afternoon. HELP.
February 22, 2019 at 6:28 am #817512DavidStaffCustomer SupportHi there,
any chance you can provide me access to the site so i can investigate the issue?
February 22, 2019 at 6:29 am #817513KasiaYes Happy to provide access. How do I do this? Can you email me?
February 22, 2019 at 6:33 am #817520DavidStaffCustomer SupportYou can send login details via the Account Issue form here:
https://generatepress.com/contact/
Please add a the URL of this topic to the form so we can track.
February 22, 2019 at 6:41 am #817531Kasiasent
February 22, 2019 at 7:19 am #817696DavidStaffCustomer Supporthmmm… the footer is falling within the #page container. Can you check you child theme footer template for an extra closing ?
February 22, 2019 at 7:24 am #817700KasiaThis is the child theme footer:
<?php
/**
* The template for displaying the footer.
*
* @package GeneratePress
*/if ( ! defined( ‘ABSPATH’ ) ) {
exit; // Exit if accessed directly.
}
?><!– #content –>
<!– #page –><?php
/**
* generate_before_footer hook.
*
* @since 0.1
*/
do_action( ‘generate_before_footer’ );
?>>
<?php
/**
* generate_before_footer_content hook.
*
* @since 0.1
*/
do_action( ‘generate_before_footer_content’ );/**
* generate_footer hook.
*
* @since 1.3.42
*
* @hooked generate_construct_footer_widgets – 5
* @hooked generate_construct_footer – 10
*/
do_action( ‘generate_footer’ );/**
* generate_after_footer_content hook.
*
* @since 0.1
*/
do_action( ‘generate_after_footer_content’ );
?><!– .site-footer –>
<?php
/**
* generate_after_footer hook.
*
* @since 2.1
*/
do_action( ‘generate_after_footer’ );wp_footer();
?></body>
</html>February 22, 2019 at 7:34 am #817710DavidStaffCustomer SupportOn line 52 there is an additional closing DIV that is not present in the parent theme. Not sure what the purpose is:
</div><!-- .site-footer --> </div><!----- what is the purpose of this? --->
Can you try removing that
February 22, 2019 at 7:50 am #817722KasiaNote: I see it in the original generate press parent theme too. I don’t know of any reason why anyone here would touch either of these files.
I removed from child theme and it is still not resolved. I do very much appreciate the help in trying to resolve this.
February 22, 2019 at 8:09 am #817740KasiaAlso note, confirmed with our developer that no changes were made to the footer or any template files either.
February 22, 2019 at 8:35 am #817763DavidStaffCustomer SupportI just refreshed the site and it looks like the problem os resolved ?
February 22, 2019 at 8:35 am #817764KasiaI added this to the bottom of “content-page.php” and it resolved it for now. Please let me know if there is a better solution?
<!– #content –>
<!– #page –>February 22, 2019 at 8:36 am #817765KasiaCode I pasted didn’t port over for some reason
<!– #content –>
<!– #page –>February 22, 2019 at 8:37 am #817767Kasiastill didn’t paste. at any rated just closed out the content div and the page div,
February 22, 2019 at 8:38 am #817769DavidStaffCustomer Supportwhen adding code to this support tickets. you need to highlight the code and click the code button.
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