[Resolved] DESPERATE FOR IMMEDIATE HELP. Full Width Footer Stopped working spontaneously –

[Kasia]

Updated to latest version of wordpress this morning, not sure if related. Footer was working and displaying correctly yesterday. Options in customizer are set to footer full-width, inner-footer contained.

Nothing I am trying is helping. Now footer is contained looks horrible and I have to present to client this afternoon. HELP.

GeneratePress 2.2.2

GP Premium 1.7.7

[David]

Hi there,

any chance you can provide me access to the site so i can investigate the issue?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Kasia]

Yes Happy to provide access. How do I do this? Can you email me?

[David]

You can send login details via the Account Issue form here:

https://generatepress.com/contact/

Please add a the URL of this topic to the form so we can track.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Kasia]

sent

[David]

hmmm… the footer is falling within the #page container. Can you check you child theme footer template for an extra closing ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Kasia]

This is the child theme footer:

<?php
/**
* The template for displaying the footer.
*
* @package GeneratePress
*/

if ( ! defined( ‘ABSPATH’ ) ) {
exit; // Exit if accessed directly.
}
?>

<!– #content –>
<!– #page –>

<?php
/**
* generate_before_footer hook.
*
* @since 0.1
*/
do_action( ‘generate_before_footer’ );
?>

>
<?php
/**
* generate_before_footer_content hook.
*
* @since 0.1
*/
do_action( ‘generate_before_footer_content’ );

/**
* generate_footer hook.
*
* @since 1.3.42
*
* @hooked generate_construct_footer_widgets – 5
* @hooked generate_construct_footer – 10
*/
do_action( ‘generate_footer’ );

/**
* generate_after_footer_content hook.
*
* @since 0.1
*/
do_action( ‘generate_after_footer_content’ );
?>

<!– .site-footer –>

<?php
/**
* generate_after_footer hook.
*
* @since 2.1
*/
do_action( ‘generate_after_footer’ );

wp_footer();
?>

</body>
</html>

[David]

On line 52 there is an additional closing DIV that is not present in the parent theme. Not sure what the purpose is:

</div><!-- .site-footer -->
</div><!----- what is the purpose of this? --->

Can you try removing that

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Kasia]

Note: I see it in the original generate press parent theme too. I don’t know of any reason why anyone here would touch either of these files.

I removed from child theme and it is still not resolved. I do very much appreciate the help in trying to resolve this.

[Kasia]

Also note, confirmed with our developer that no changes were made to the footer or any template files either.

[David]

I just refreshed the site and it looks like the problem os resolved ?

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Kasia]

I added this to the bottom of “content-page.php” and it resolved it for now. Please let me know if there is a better solution?

<!– #content –>
<!– #page –>

[Kasia]

Code I pasted didn’t port over for some reason
<!– #content –>
<!– #page –>

[Kasia]

still didn’t paste. at any rated just closed out the content div and the page div,

[David]

when adding code to this support tickets. you need to highlight the code and click the code button.

Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/

[Author]

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