[Support request] cURL error 28: Connection timed out after 10001 milliseconds – Object Cache?

Home Forums Support [Support request] cURL error 28: Connection timed out after 10001 milliseconds – Object Cache?

Home Forums Support cURL error 28: Connection timed out after 10001 milliseconds – Object Cache?

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  • #1249887
    Benjamin

    Hi,

    I am hosting with WPMU Dev Hosting and they have an object cache. They let me know that my cURL error 28 may be due to GeneratePress not working with object cache – is this the case? I am getting this cURL error 28 timeout when trying to activate my license. I do not have cloudflare enabled on the site (re: https://generatepress.com/forums/topic/curl-error-28-connection-timed-out-after-10001-milliseconds-2/#post-1228252). I have tried disabling all plugins, WAF, etc. to no avail.

    Sorry if this was already posted about!

    #1250077
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    Our server doesn’t have any blocks in place when it comes to cURL (or no one would be able to activate their license key).

    Sometimes (rarely) our server will block server IPs if it detects some sort of abuse, so we can check if that’s the case if you can share your server IP with us.

    More often, it’s the cURL version or firewall in place on your server which blocks the communication. This post has some great info on this specific cURL error: https://www.samuelaguilera.com/post/curl-error-28-wordpress

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