[Support request] Couple of issues

Home Forums Support [Support request] Couple of issues

Home Forums Support Couple of issues

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #624772
    David

    Hello

    When I view this page on mobile the H1 tag of Storage Containers… has a random indent, do you know why?

    Also, when clicking on the menu links the anchor takes the links to the center on the section, which doesn’t really work on mobile, how do I get it to work so it stops at the top?

    http://185.20.51.60/~oandsselfstorage/

    Thanks
    Dave

    #625021
    Tom
    Lead Developer
    Lead Developer

    Hey Dave,

    You seem to have a couple weird characters appearing before the title: https://www.screencast.com/t/0BtVP7oAsj9K

    You can delete them inside the “Text” tab within the editor.

    As for the anchors, we made quite a few improvements to the smooth scroll in GPP 1.7-beta.2. You can test it if you’d like: https://generatepress.com/gp-premium-1-7/

    #625457
    David

    Thanks Tom, I’ve ticked the receive beta updates, but am not getting them come through, so can’t test the new smooth scroll.

    #625514
    David
    Staff
    Customer Support

    Hi Dave,

    check the WordPress Dashboard > Updates instead of the Plugin itself, sometimes it appears there without notification.

    Jamal here had a similar issue he mentions disabling some plugins triggered the update. Something which Tom is looking in to, but it seems to be very random:

    https://generatepress.com/forums/topic/not-getting-beta-updates/#post-623942

    #625542
    David

    I disabled all plugins, but still no luck. Any other ideas?

    #625549
    David
    Staff
    Customer Support

    Aside of hammering the Check Again button – try clearing any caches plugin and server side.

    #625553
    David

    Done, still no luck! am I able to download the beta version?

    #625569
    David
    Staff
    Customer Support

    currently there isn’t a download option. I’ll pass this onto Tom to see what he can do.

    #625570
    David

    Great, really need to get this sorted…

    Also, when clicking on the menu links the anchor takes the links to the center on the section, which doesn’t really work on mobile, how do I get it to work so it stops at the top?

    #625588
    David
    Staff
    Customer Support

    Can you send a account issue ticket via here
    https://generatepress.com/contact/
    with a link to this topic. Might help when Tom gets up, so just to get ahead of the game.

    The scroll issue is one of fixes Tom has lined up for 1.7.

    #625593
    David

    Done

    #625598
    David
    Staff
    Customer Support

    Received thanks

Viewing 12 posts - 1 through 12 (of 12 total)
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