[Support request] Content is squeezed on mobile devices on first load

[Stephan]

Hi guys,

i’m using GP Premium with Dispatch Theme.

I have a problem with the themes mobile view on smartphones. When loading for the first time, the content-blocks are squeezed/compressed. Only when reloading / F5 refresh everything is displayed correctly. What can I do to remedy this?

Enclosed a screenshot for better understanding

Cheers

Stephan

[David]

Hi there,

is this happening on any particular page ?

[Stephan]

It’s happening on startpage with the wp-show-post Blocks..

[David]

I have asked the Team to check their mobile devices so we can narrow down the issue.
In the meantime can you test the site in an Incognito browser or a different device and let us know.

[Tom]

Very strange, seems to only be happening to the WPSP cards.

Does the same thing happen for you here?: https://demos.wpshowposts.com/cards

If not, can you try adding that list to a blank test page on your website to see if it still happens?

[Stephan]

Hi guys,

I just found out that this problem occurs only on Chrome. When using incognito mode, everything is fine. i don’t use any extensions or plugins in Chrome, so i’ve got no clue where the problem is. Do you have any ideas?

Stephan

[David]

Did you test the URL that Tom provided here:

https://generatepress.com/forums/topic/content-is-squeezed-on-mobile-devices-on-first-load/#post-1349898

It will help us pin down whether it is site related or WPSP.

[Stephan]

@David: Yes, no problems with the provided URL

[Tom]

Hi there,

Did you try adding the same list to an empty page? That should tell us whether it’s something specific to that page, or if there’s something site-wide causing it to happen.

[Author]

Posts