- This topic has 8 replies, 3 voices, and was last updated 6 months, 2 weeks ago by
Tom.
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AuthorPosts
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July 2, 2020 at 6:15 am #1349356
Stephan
Hi guys,
i’m using GP Premium with Dispatch Theme.
I have a problem with the themes mobile view on smartphones. When loading for the first time, the content-blocks are squeezed/compressed. Only when reloading / F5 refresh everything is displayed correctly. What can I do to remedy this?
Enclosed a screenshot for better understanding
Cheers
Stephan
July 2, 2020 at 6:44 am #1349392David
StaffCustomer SupportHi there,
is this happening on any particular page ?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 2, 2020 at 6:54 am #1349401Stephan
It’s happening on startpage with the wp-show-post Blocks..
July 2, 2020 at 8:50 am #1349664David
StaffCustomer SupportI have asked the Team to check their mobile devices so we can narrow down the issue.
In the meantime can you test the site in an Incognito browser or a different device and let us know.Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 2, 2020 at 2:10 pm #1349898Tom
Lead DeveloperLead DeveloperVery strange, seems to only be happening to the WPSP cards.
Does the same thing happen for you here?: https://demos.wpshowposts.com/cards
If not, can you try adding that list to a blank test page on your website to see if it still happens?
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-developmentJuly 7, 2020 at 11:06 pm #1356003Stephan
Hi guys,
I just found out that this problem occurs only on Chrome. When using incognito mode, everything is fine. i don’t use any extensions or plugins in Chrome, so i’ve got no clue where the problem is. Do you have any ideas?
Stephan
July 8, 2020 at 4:03 am #1356264David
StaffCustomer SupportDid you test the URL that Tom provided here:
It will help us pin down whether it is site related or WPSP.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/July 8, 2020 at 4:05 am #1356268Stephan
@David: Yes, no problems with the provided URL
July 8, 2020 at 9:22 am #1356768Tom
Lead DeveloperLead DeveloperHi there,
Did you try adding the same list to an empty page? That should tell us whether it’s something specific to that page, or if there’s something site-wide causing it to happen.
Documentation: http://docs.generatepress.com/
Adding CSS: http://docs.generatepress.com/article/adding-css/
Ongoing Development: https://generatepress.com/ongoing-development -
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