[Support request] Constantly Spinning – I can’t activate modules.

Home Forums Support [Support request] Constantly Spinning – I can’t activate modules.

Home Forums Support Constantly Spinning – I can’t activate modules.

Viewing 3 posts - 16 through 18 (of 18 total)
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  • #2058864
    Tom
    Lead Developer
    Lead Developer

    Is it ok if we make changes in the Dashboard with that site? It’s not a staging site, so we don’t want to make any changes without permission.

    My guess here is that there’s some sort of server misconfiguration going on preventing our custom REST API route from working. It will likely need to be something your hosting support has to fix on their end. However, I’m happy to take a look and play with a couple settings in the dashboard if you’d like me to.

    Thanks!

    #2061912
    Can

    Hello, I allow you to make changes.
    I would like to ask you to report the changes you have made here.

    #2062380
    Tom
    Lead Developer
    Lead Developer

    Hi there,

    I tried changing the Permalinks setting to the default value (first option) and it seemed to fix the issue.

    I changed it back to the value you had added.

    Strangely, it wasn’t working with the normal “Postname” option, either.

    This tells me something is up with the mod_rewrite module on your server. When permalinks are being altered, it’s breaking the REST API.

    I would report this to your hosting so they’re able to debug internally.

Viewing 3 posts - 16 through 18 (of 18 total)
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