Archived topic
Changes in Customizer (Appearance > Customise) not reflected on live site
7 replies · Started by Chris on June 27, 2020
Hi,
I already submitted this enquiry yesterday but I don't think it posted for whatever reason. I apologise if it's a duplicate.
The problem I am having is with changes made in Appearance > Customise showing in the WYSIWYG while I edit settings in various modules, but not showing up on the live site when I publish them. Additionally, when I go back to the WP Dashboard and back into Appearance > Customise, the setting changes are still there, but the changes are no longer showing in the WYSIWYG.
I have outlined two examples of this happening with premium modules that I have enabled:
https://generatepress.com/forums/topic/decrease-padding-in-content-widget-squares/
https://generatepress.com/forums/topic/how-can-i-increase-the-size-of-the-tagline/
I am not running any server-side caching or caching plugins (although maybe AMP caches, but that's another job anyway as it doesn't appear to be entirely compatible).
I have tried re-loading on several machines in several browsers, so I'm pretty stumped as to why this is happening.
Thanks,
cb.
Same problem here
follow
Hi there,
can we just confirm that the Customizer changes are Published and not Saved as Draft ?
I see that when you click on the cogwheel next to the Publish button there is a "Save Draft" option, but that's the first time that I've noticed it. I've simply been using the Publish button, and it is blanked out and says "Published".
I probably should have also mentioned that I am using a child theme - not that I've made any modifications.
cb.
Did you download the child theme from our site?
https://docs.generatepress.com/article/using-child-theme/#installing-a-child-theme
If not this could be the issue:
https://docs.generatepress.com/article/child-theme-issues/#import
I use the Child Theme Configurator plugin. I will try removing it.
Thanks,
cb.
Yes, that fixed it.
I just switched back to the parent theme in Appearance > Themes. Had to copy the Additional CSS and add the logo again.
I think that's fixed everything. I don't think I need the child theme because so far the Modules cover everything I need. It's a force of habit.
Thanks,
cb.
No problem :)
