- This topic has 7 replies, 4 voices, and was last updated 2 months, 3 weeks ago by Leo.
June 27, 2020 at 2:44 am #1343406Chris
I already submitted this enquiry yesterday but I don’t think it posted for whatever reason. I apologise if it’s a duplicate.
The problem I am having is with changes made in Appearance > Customise showing in the WYSIWYG while I edit settings in various modules, but not showing up on the live site when I publish them. Additionally, when I go back to the WP Dashboard and back into Appearance > Customise, the setting changes are still there, but the changes are no longer showing in the WYSIWYG.
I have outlined two examples of this happening with premium modules that I have enabled:
I am not running any server-side caching or caching plugins (although maybe AMP caches, but that’s another job anyway as it doesn’t appear to be entirely compatible).
I have tried re-loading on several machines in several browsers, so I’m pretty stumped as to why this is happening.
cb.June 27, 2020 at 3:00 am #1343421Paolo
Same problem here
followJune 27, 2020 at 6:13 am #1343539DavidStaffCustomer SupportJune 27, 2020 at 8:01 am #1343724Chris
I see that when you click on the cogwheel next to the Publish button there is a “Save Draft” option, but that’s the first time that I’ve noticed it. I’ve simply been using the Publish button, and it is blanked out and says “Published”.
I probably should have also mentioned that I am using a child theme – not that I’ve made any modifications.
cb.June 27, 2020 at 9:28 am #1343796LeoStaffCustomer Support
Did you download the child theme from our site?
If not this could be the issue:
https://docs.generatepress.com/article/child-theme-issues/#importJune 27, 2020 at 8:09 pm #1344116Chris
I use the Child Theme Configurator plugin. I will try removing it.
cb.June 27, 2020 at 8:18 pm #1344122Chris
Yes, that fixed it.
I just switched back to the parent theme in Appearance > Themes. Had to copy the Additional CSS and add the logo again.
I think that’s fixed everything. I don’t think I need the child theme because so far the Modules cover everything I need. It’s a force of habit.
cb.June 28, 2020 at 9:37 am #1344646
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