[Resolved] Category Pages Not Showing Archives &

[Will]

Hi,

For some reason, my category pages have stopped showing any posts (they used to).

Also, when trying to update posts, elements, etc. I get this error message. “Updating failed. The response is not a valid JSON response.”

Can you please help? I’m not the most ‘techie’ so it may be easier for you to login and have a look around 🙂

[Will]

In fact, I can’t publish any new content because of this message ‘Publishing failed. The response is not a valid JSON response.’

[Fernando]

Hi Will,

With regards to the Category Archive not working, can you go to Settings > Permalinks, and hit save? This will rebuild your permalinks.

As for the JSON error, can you try using a different browser?

[Will]

Category archive fixed!

Yes, I’ve tried a few different browsers. It’s still showing and preventing me from doing anything? Can you take a look please?

[Fernando]

Can you check with your Hosting Provider if there’s a security setting in your server that may be causing this?

Example thread with similar issue: https://generatepress.com/forums/topic/updating-failed-the-response-is-not-a-valid-json-response-trying-update-pages/

[Will]

Ah, didn’t see that thread.

Yep, “there was an ID that was blocked from our mod_security system. I have whitelisted it for you which should resolve the issue.”

Thanks Fernando!

[Fernando]

You’re welcome Will!

[Author]

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